Construction Customer Service
Carports And More, Inc
Remote
Posted ago
Carports And More, Inc
We’re looking for an enthusiastic, highly-motivated customer service representative to provide an excellent experience to our customers. Job seekers should have a background in service, and exceptional communication, listening, and problem-solving skills. If you love interacting with people and you’re interested in new opportunities, career growth, and a positive, fast-paced work environment, we want to hear from you!
Responsibilities
  • Identify common customer issues and bring them to the attention of the team
  • Interact with the sales lead to maintain and improve service and product knowledge
  • Respond to customer inquiries, product and service questions, and customer complaints
  • Make sure each customer’s complaint is addressed with care and precision to achieve full customer satisfaction
  • Maintain customer accounts and update with new account information as needed
  • Provide thorough follow-ups to customer interactions, ensuring customer satisfaction
Qualifications
  • Must have graduated high school, received a G.E.D. or equivalent
  • Previous work in a customer-facing position
  • Display strong communication skills, active listening skills, and personal skills

Availability to work remotely with a strong internet connection

Compensation
$15 - $18 hourly
About Carports And More, Inc

We are one of the largest nationwide dealers for a wide range of residential and commercial steel structures and components.

We foster an environment of honesty, trust, and growth. We help provide many opportunities for our team to grow and expand their knowledge both personally and professionally.

Many perks are available from PTO, 401k, healthcare options, and bonuses.

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