Construction Customer Service
Lakeside Renovations LLC
Benton Harbor,
MI
US
Posted
ago
Lakeside Renovations LLC
We’re seeking a positive, personable customer service representative for a rewarding career opportunity! You’ll connect with new people, tackle tough problems, and raise the bar on an excellent customer experience. We welcome applicants who are interested in upward mobility, a positive work environment, and can’t wait to get started!
Responsibilities
- Reply to incoming calls from customers including products and service questions, general information, and complaints
- Ensure customer account information is up-to-date
- Work closely with the sales lead to stay up-to-date on service and product knowledge
- Make sure each customer’s complaint is addressed with care and precision to achieve full customer satisfaction
- Find patterns in customer complaints and bring them to the team for improvement
Qualifications
- High school graduate, G.E.D. recipient, or equivalent
- Must possess exemplary interpersonal skills, communication skills, and active listening skills
- Strong knowledge of customer interface and interaction
Compensation
$50,000
About Lakeside Renovations LLC
Lakeside Renovations is a family-owned and operated business. We are fully licensed, insured, and bonded professionals, providing roofing solutions for the state of Michigan. Lakeside was set up by a husband and wife team who believe in providing 100% customer satisfaction. We strive to provide ethical and reliable roofing services with the highest level of workmanship quality.
Our Mission:
We deliver high-quality products and services to our clients who entrust us with their roofing needs. We are committed to protecting and enhancing the property of every owner by offering the best manufacturer warranties, which provide our customers with total peace of mind.
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