Construction Customer Service
Ag Workforce
Austin, TX US
Posted ago
Ag Workforce

We’re looking for an enthusiastic, highly-motivated customer service representative to provide an excellent experience to our customers. Job seekers should have a background in service, and exceptional communication, listening, and problem-solving skills. If you love interacting with people and you’re interested in new opportunities, career growth, and a positive, fast-paced work environment, we want to hear from you!

This customer service position is open to someone who would be passionate about growing a female-owned construction company in the greater Austin area.

Responsibilities
  • Record customer interactions and follow up on their experience with our company
  • Reply to incoming calls from customers including products and service questions, general information, and complaints
  • Ensure customer account information is up-to-date
  • Communicate frequent customer suggestions to the team to troubleshoot
  • Follow scripts when managing challenging customer issues and escalate to the appropriate party when needed
Qualifications
  • Display strong communication skills, active listening skills, and personal skills
  • Experience working in a customer-oriented atmosphere
  • High school diploma, G.E.D. or equivalent
Compensation
$45,000 - $55,000 yearly
About Ag Workforce

Ag Workforce is a start-up compliance entity specializing in recruitment, international processing, and human resource management for Employers. Ag Workforce started in the agriculture space and has since grown into multiple industries across the United States. As a start-up, there is a ton of room for quick development and leadership roles within the organization. Proactive, team-oriented leaders will thrive in this work environment.

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