Concierge Lounge Attendant
Crowne Plaza Baton Rouge
Baton Rouge, LA US
Posted ago
Crowne Plaza Baton Rouge

Our concierge lounge on the 6th floor is ready for business! We need an attendant with a positive customer service mindset who can ensure patrons have a wonderful time at the bar. Your duties will include taking customer orders, offering beer and wine recommendations, preparing fresh popcorn, and maintaining the cleanliness of the bar area at all times. This role requires a highly motivated individual with great organizational abilities and a customer-focused mentality. If you are looking to work part-time, evenings only, and can hold a pleasant conversation with business travelers, apply now!

Responsibilities
  • Restock and clean as instructed, including side work for opening and closing of the restaurant
  • Verify customers' identification age to ensure they are of legal age and provide alcoholic drinks in compliance with federal, state, municipal, and corporate rules and regulations

  • Be able to offer excellent service while being knowledgeable about the beer and wine selection.
  • Serve popcorn to our elite members while maintaining the cleanliness of the machine
  • Have an active BAR card, state, and city

Qualifications
  • Excellent communication and interpersonal skills for working with customers and other team members
  • Prior food service industry experience is highly desired
  • Displays impeccable time management and organizational skills
  • This role requires a strong emphasis on putting the patron first and providing exceptional customer service
  • Possess a high school diploma or equivalent certification (GED)
Compensation
$12 - $14 hourly
About Crowne Plaza Baton Rouge

The Crowne Plaza in Baton Rouge is the premier conference and event center in the surrounding market. We routinely provide quality service to all manners of guests and groups. With 300 rooms and 32,000 square feet of event space, we are the place for a high-volume on-site hotelier experience.


We routinely outperform competitors in a saturated market through superior quality and consistency for large gatherings. Award-winning banquet services, food service, and guest amenities including a 5000 square foot gym, newly renovated outdoor pool, and patio space.


We believe in a guest first, operations second aspect of doing business. One of the principal reasons we have outperformed competitors is due to our collective customer service bearing. We go above and beyond what is expected to ensure positive engagement and guest experience.

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