Concierge - Hostess
Quad Houston & The Den Cigar Lounge
Houston, TX US
Posted ago
Quad Houston & The Den Cigar Lounge

At our busy restaurant, we are looking for a dedicated Concierge/Hostess ready to provide excellent customer service and local recommendations for our guests and ensure they have everything they need during their visit. You will act as the greeter and first point of contact for guests helping to check visitors in. Our ideal candidate is outgoing and confident, likes working with the public, and is detail-oriented. If you're searching for a rewarding job in hospitality, apply now!

  • Function as a contact point for guests seeking support or information and taking care of their needs and expectations

  • Ensuring the guest dining experience, as a whole, is enjoyable, well-timed, and pleasant.
  • Responsible for taking reservations, greeting and seating guests, and thanking guests as they depart.
  • Assign all necessary tables pre-shift and provide servers with appropriate chits.
  • Answer phones throughout shift and direct calls to appropriate personnel as necessary.
  • Pull out chairs, seat guests, provide menus once seated.
  • Additional opening and closing side work-related job duties: cleaning, stocking, setting up host stand for next shift.

  • Well-versed in taking telephone calls and handling stressful situations
  • Exhibits working knowledge of Microsoft Office and reservation management systems
  • Local knowledge of the area to recommend restaurants and activities to guests
  • High school graduate, GED recipient, or equivalent

  • At least 1 year of experience in hospitality industry as a hotel front desk receptionist or hostess

$13 - $15 hourly
About Quad Houston & The Den Cigar Lounge

Quad Houston Restaurant and Sports Lounge provides a balanced blend of food, drink, entertainment, and relaxation. Quad Houston is an elevated sports experience where you can enjoy essentially every sporting event. Quad Houston will include signature upscale southern cuisine, as well as some new takes on your favorite go-to sports bar grub.

The Den Cigar Lounge provides an upscale and relaxed smoking experience for both the novice and experienced enthusiastic cigar smoker, featuring a cigar shop as well as private smoking lounge.

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