Commercial Lines Insurance Customer Service Representative
Moran Insurance, LLC
Orlando, FL US
Posted ago
Moran Insurance, LLC

Commercial Lines Insurance Account Manager - Customer Service

We are looking to fill a position in our Maitland, FL office. If you are a licensed insurance CSR, please apply now. 

We are a well-established independent agency with offices in Maitland, Ponte Vedra Beach, Jacksonville, St. Augustine, Altamonte Springs, and Vero Beach Florida. We are looking for a high-level customer service representative to help service our growing commercial book of business. We offer a very competitive compensation program, including production and retention bonuses. If you are looking to take the next step in your career with one of the fastest-growing independent agencies in Florida, apply now.


  • Managing an assigned book of business
  • Billing customers
  • Delivering outstanding client service
  • Great communication over the phone
  • Ensuring all productivity, quality, and service standards are met
  • Implementing client insurance policy administrative processes, including tracking, renewals, new policy set-up, online rating, invoicing, accounts receivables monitoring, audit and contract review, and policy review
  • Maintaining current, accurate data in the agency management system
  • Developing and maintaining positive, productive relationships with agents, managers, peers, co-workers, teammates, and employees


  • 1+ years of commercial insurance experience
  • All required active licensing – 220 (Individuals with a 440 will be considered based on experience)
  • Homeowners Association experience
  • Exceptional customer service skills
  • Excellent multi-tasking, organizational, delegation, and decision-making skills
  • Outstanding verbal/written communication skills
  • Ability to perform large work volumes with high degrees of accuracy
  • Exceptional personal character, including a strong work ethic, positive attitude, and willingness to assist others at all times

$35,000 - $50,000
About Moran Insurance, LLC

We are a well-established independent agency with offices in Altamonte Springs, Maitland, Ponte Vedra Beach, Jacksonville, Vero Beach and Sebastian, Florida.

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