Collections Specialist Representative
Superior Home Protection
O'Fallon, MO US
Posted ago
Superior Home Protection

Superior Home Protection is seeking motivated, reliable, hardworking, and passionate team members to work in our growing, fast-paced call center to assist in our collections department. Working with customers is at the heart of the Collections Representative role. Whether it is to arrange for debt repayment, advise customers, or answer their questions - Collections Representatives should have the drive, knowledge, and ability to communicate well and work through obstacles to get results. If you are ready to join a fun, well-rounded. team with a great environment - Apply Now!


As a Collection Representative, your duties include:

  • Making outbound calls to customer
  • Assisting customers with general inquiries, making payments, and general questions regarding their Vehicle Service Contracts
  • Ensure all efforts are made to help existing customers stay current with their Vehicle Service Contract
  • Professional communication, telephone skills, and computer skills
  • Excellent customer service skills
  • Maintain a positive, proactive attitude
  • Demonstrates strong interpersonal skills, ability to work well with others
  • Able to handle multiple tasks simultaneously and efficiently
  • Strong problem-solving skills


  • Previous collections experience desired not required. Major plus if in the Vehicle Service Contract industry
  • Positive, energetic attitude
  • Works well in a fast-paced environment


  • Paid training
  • Compensation starts at $14.00/hour with commission and bonus opportunities.
  • Health, vision, and dental benefits
  • Job Type: Full-time

$14 hourly+ commission
About Superior Home Protection

Superior Home Protection is a nationwide company and our main objective is to create a home warranty company that offers the highest level of customer service and customer satisfaction. We take pride in knowing that the coverage we offer, helps protect homeowners and their budgets.

Superior Home Protection provides coverage for your essential items in your home that you cannot get covered through your homeowner’s insurance such as household appliances, heating, and cooling systems, plumbing, electrical, and much more. We strive to provide the most comprehensive and flexible plans, so you will never pay for a covered home repair bill again.

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