Real Estate Client Care Coordinator
Young Team Realtors
Cleveland, OH
Posted ago
Young Team Realtors

Do you get excited about ensuring clients have an amazing experience? Do you love helping people and thrive working in a fast-paced, fun environment?

Join one of Cleveland's premier real estate teams as a Closing Coordinator, where you will help ensure our clients and team needs are constantly met with the closing of their home. We are looking for a high energy, detail oriented individual to give a high level of support to our growing team. We’re looking for a dynamic person that can provide top-notch customer service and is committed to doing whatever it takes to provide an unparalleled experience to our clients.

In this position you will be involved in a high volume of real estate transactions from contract to close, ensuring that each of our clients feel the extra degree of customer service and care that we put into everything we do. You will be communicating with other agents and clients with heavy phone and email contact.

Responsibilities

  • Work on all aspects of our clients’ real estate transactions from executed contracts to property closings.

  • Maintain all aspects of the buying/selling process for our clients' in our database. 

  • Stay in constant communication with our clients and our agents.
  • Coordinate title/escrow, mortgage loan and appraisal processes. 

  • Coordinate inspections and communicate with agent during their negotiations about repairs, then coordinate completion of repairs.

  • Submit all necessary documentation to office broker and co-brokers.

  • Regularly update and maintain communication with other agents, title officers, lenders, etc. 

  • Work alongside agents and our administrative team by handling contracts and assistance to the home buying process.


Qualifications

  • College degree or equivalent experience may be considered

  • Minimum 1 year in account relationship management with proven ability to retain and grow accounts

  • Excellent communication skills, both oral and written

  • Ability to work with a wide variety clients and personalities

  • Ability to set, understand, and manage client expectations

  • Passion for helping people

  • Enthusiastic and self-starting approach

  • Outstanding organization, documentation, and follow-up capabilities required 

  • Exceptional grammar - must be professional and well written in all communications

  • Must be a team player that thrives working with a tight-knit company where their activities directly affect the bottom line


Compensation
$30,000 - $35,000
About Young Team Realtors

The Young Team is a dynamic team of real estate experts in Cleveland, Ohio dedicated to revolutionizing the real estate experience. This is achieved through contagious positive attitudes, superior knowledge of our markets, proactive client care, and persistence in all aspects of the real estate process. We are striving to change the way real estate is practiced in the area by providing a level of service that will become the golden standard for other realtors across the region. As a top producing real estate team in the region, we’re looking for motivated individuals to help the team expand.

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