Client Services Manager - Entry Level Position
Carrollton Injury Law
Carrollton, TX US
Posted ago
Carrollton Injury Law

Our law firm is looking for an all-star Client Services Manager who is reliable, empathetic, and a quick learner with strong administrative skills to be our Ambassador of First Impressions.

Our Founder and Managing Partner is an entrepreneur who believes in giving personal attention to each of our personal injury clients from the first moment they call our office. We limit the number of cases we take so that we can maintain continual communication with our clients and support them throughout their case. We truly put Personal back into Personal Injury Law.

Therefore, we need someone to be dependable, caring, and a hard worker as our Client Services Manager because you will oftentimes be the first voice or face that our clients meet. You truly are the ambassador of the firm.

In this role, you will take control of the front-end client experience by being the Firm’s first point of contact. Ideally, you will have some customer service experience, but we are willing to train anyone that can show us we can count on them to be here and that they will care for our clients. The most important qualities you can possess are a great attitude, the ability to learn quickly, and a sincere desire to care for our potential and existing clients.

If the following describes you, then YOU may be the All-Star we are looking for:

  • A desire to get started in the legal field
  • A desire to help people
  • Punctual
  • Dependable

Responsibilities

  • Answer phones and welcome in-person guests
  • Schedule appointments and manage calendars
  • Communicate with potential and existing clients by phone, in person, and by email
  • Assist with the preparation of basic legal documents and client communications
  • Back up team members when they need a hand
  • Maintain strict legal practice and client confidentiality
  • Maintain electronic case files
  • Perform basic administrative tasks

Qualifications

  • You must be available to work and be in the office Monday – Friday, 9:30 a.m. – 6:00 p.m.
  • Be empathetic
  • Strong administrative skills
  • Strong attention to detail
  • Comfortable working with various computer programs, databases, and systems
  • Be reliable, trustworthy, and drama-free
  • Be humble
  • Be a positive, high-energy team player
  • Care about your job and want to continue your professional development

Compensation
$15 - $20 hourly
About Carrollton Injury Law

Carrollton Injury Law is a fast-growing Personal Injury Law Firm in Carrollton, Texas (Dallas area). It is incredibly important to us that our clients feel that they have an expert legal team behind them who truly cares about them. We take great pride in not treating our clients as a number, but rather, keeping them in the loop and educated about their injury claim at all times.


We are here to expertly guide our clients through their injury matters and achieve the best possible results, which turns our clients into raving fans who are willing to refer their friends and family to us. That’s how we put “personal” back into personal injury law.

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