Client Satisfaction Coordinator
Stellar Home Team
Eugene, OR
Posted ago
Stellar Home Team

Our growing Real Estate team is looking for a high-energy, detail-oriented, part-time Client Satisfaction Coordinator to provide superior coordination for the Team, utilizing superior customer service, computer skills and professionalism. 

They should possess a cheerful, confident attitude, a strong social media knowledge base, and attention to detail. Real Estate experience is a plus but not required.

Responsibilities
  • Assist Team Manager to Build, implement and manage all systems for clients, lead generation, database management and back office support.
  • Coordinate with Team Manager marketing events and client activities.
  • Oversee all listing files and listing marketing. (brochures, flyers, online marketing, etc.)
  • Compile and distribute weekly/monthly reports to clients. (buyers and sellers)
  • Provide concierge level customer service to clients and customers.
  • Work with all preferred vendors, including professional photographers, contractors, etc.
  • Social Media Marketing projects.
Qualifications
  • Tech savvy and able to learn new programs quickly and able to troubleshoot common issues; proficiency in Word, Excel, Power Point, Outlook and Internet skills
  • Social Media/Marketing skills
  • Comfortable with calling clients with updates and asking for information
  • Flexible in daily routine; able to prioritize and manage shifting responsibilities
  • Open to new ideas and systems
  • Excellent customer service and interpersonal skills; can empathize and build relationships with a variety of personalities
  • Continue to maintain the good will and reputation of the entire team
  • Able to make quick and effective decisions, solve problems, as well as maintain confidentiality
  • Excellent verbal and written communication skills
  • A true professional, who supports the entire team in achieving their goals
Compensation
$12+ Hr
About Stellar Home Team

We have a successful and growing real estate team at a locally owned real estate company. Our goal is to provide amazing service to our clients, and help them handle the most complicated purchase or sale of their lives. It's a very rewarding business to be a part of. Come join our team!

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