Client Relationship Manager
CrossCountry Mortgage
Phoenixville, PA US
Posted ago
CrossCountry Mortgage

Our Phoenixville, PA Branch office has an immediate opening for a sharp, creative, well-spoken, multi-talented customer service/marketing person to be our Client Relationship Manager.

Do you enjoy talking on the phone, designing and implementing fun mailers/e-mails, assist in video production, event planning, social media marketing, website building, and business to business relationship building? If so, then this may be the perfect job for you.

As a Client Relationship Manager, you will be a pivotal part of our team by establishing and developing relationships with Realtors, Loan Officers, and Clients. This position will require you to be on the phone a lot. Possibly 2-4 hours a day. Please don’t apply if the phone scares you. 2+ years’ experience in phone sales and/or customer service is required. No mortgage experience or licensing will be required, but it is a plus.


  • Warm calling clients and Realtors to ask for referrals
  • Cold calling Realtors and CPAs, Financial Advisors to create new business relationships
  • Scheduling appointments for recruiting Realtors and other professionals
  • Ordering and managing Thanks you cards and client appreciation gifts
  • Online and other forms of media marketing
  • Managing Facebook and other social media
  • Managing and prioritizing emails


  • No mortgage experience needed and you will not need NMLS mortgage licensing.
  • Must have excellent communication skills
  • Must like speaking on the phone
  • Need to be proficient in online and email marketing

$12 - $15 hourly
About CrossCountry Mortgage

CrossCountry is one of the Top Mortgage Bankers in the country. We specialize in residential lending. My team has been in the business for 10 years and has consistently been ranked as the Top 1% Loan Originator in the country. We are opening a Phoenixville, PA branch and will be expanding to add new loan officers and support staff over the next few years.

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