Client Relations - Law Office
Shupe Dhawan
Fort Lauderdale, FL US
Posted ago
Shupe Dhawan

We are looking for an experienced professional who can take existing leads and help customers identify their legal issues and how they can be solved through our firm. You may have never thought of yourself selling for a law firm, yet we have an interesting and rewarding position. These are all warm leads, no cold calling involved. You will not be selling a product off a shelf, but rather understanding and helping clients with their legal needs.

Our law office is growing fast and we’re searching for a full-time sales professional to help us succeed! You’ll serve as the compassionate voice of our law firm, fielding inbound calls from prospective clients in their time of need, screening, and surveying for potential causes, and helping our lawyers manage their meetings. If the thought of coming to work every day and making a positive impact on clients’ lives excites you, start your application today!

The compensation package includes base salary plus bonus compensation for production and performance. We offer health, vision, and dental insurance along with 8 paid holidays and 16 days of personal time off.

Responsibilities

  • Evaluate prospective client inquiries and phone calls, analyze their case fit, and make sure they feel seen and heard
  • Book consultations for prospective clients with our lawyers to expand our caseload and ensure meeting schedules are accurate
  • Process new client leads from various referral and marketing sources
  • Follow-up on existing client leads to convert to being hired
  • Nurture existing and prior client relationships as well as referral sources
  • Responsible for managing CRM software
  • Manage and assist with developing drip and lead magnet campaigns

Qualifications

  • Previous sales experience
  • Ability to work with Active Campaign or similar CRM software
  • Outstanding communication skills and a sense of empathy with clients dealing with sensitive legal issues
  • You should be comfortable with basic office technology: Windows, Word processing, Email, Calendaring, PowerPoint, Social media, PDF, electronic document management
  • Ability to manage many tasks at one time
  • Self-directed in your daily activities in setting priorities and working toward deadlines
  • Flexibilities to change priorities as needed throughout the day
  • Changing gears between tasks quickly without getting derailed

Compensation
$40,000 + quarterly incentives
About Shupe Dhawan

If you join our team you will get to work in a supportive, fun, and exciting workplace.

Who are we?

We are a multi-practice, statewide Florida law firm. We are growing rapidly. The firm has a stellar reputation in the community. You'll be on a team of amazing coworkers who always have your back. We work collaboratively with our teams to achieve the best results for our clients. Our workplace is supportive, fun, and exciting. As owners, we have built a firm where we'd like to work so that you will too!

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