Client Intake Specialist
Law Offices of Marc L. Shapiro, P.A.
Naples, FL US
Posted ago
Law Offices of Marc L. Shapiro, P.A.

Part-Time (Remote) After-Hours

Are you a great communicator and listener? Are you detail-oriented? Do you like speaking on the telephone and assisting others compassionately?

This is an excellent opportunity for individuals with sales experience, or someone who has worked in a personal injury law firm and has experience delivering exceptional customer service to prospective clients. If you are an individual who thrives on making a difference and your kindness and compassion can be heard across a phone line, then you are the person we are looking for! 

Intake specialists MUST be able to speak, read and write fluently in English and Spanish.

Responsibilities

Client Intake Specialists are the first line of support to potential clients who may be seriously injured and are in an emotional state looking for guidance and support. The Intake Specialist is the first line of support taking callers by the hand and walking them through our intake process, so they can get the help and support they need. 

Qualifications

  • Who can be empathetic and sympathetic to injured callers
  • With a friendly and personable demeanor
  • Who is professional at all times
  • Able to communicate effectively
  • With exceptional customer service skills
  • Who possesses strong sales experience
  • Who has a reliable working phone and computer with good internet connection
  • Who would like to work “on-call” from the comfort of their own home in the evenings

Compensation
$15 hourly
About Law Offices of Marc L. Shapiro, P.A.

The Law Offices of Marc L. Shapiro is located in beautiful Naples, FL, and is owned and operated by renowned attorney Marc L. Shapiro. A unique aspect of our title company is that we have in-house attorneys; most title companies have the name of an attorney on their front door but such an attorney rarely, if ever, is involved at the title company. Not true at The Law Offices of Marc L. Shapiro, P.A. We represent clients throughout Collier County, Lee County, and Orange County in Southwest and Central Florida. 

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