Client Intake Manager
Law Office of Lena A Clark LLC
Frederick, MD US
Posted ago
Law Office of Lena A Clark LLC

Law Office of Lena A. Clark is looking to immediately hire a full-time Client Intake Manager for our busy Estate Planning and Probate law firm. We are looking for someone who loves interacting with others, making connections, helping people, and has great attention to detail. This position is in-person at our office in the heart of downtown Frederick, Maryland.

As one of the top-rated Estate Planning firms in Frederick, teamwork, and camaraderie are central to our values and integral to our success. Everyone on our staff provides their unique expertise toward the firm’s quarterly and annual goals. We are hoping that your talents and contributions will help take our firm to the next level.

Responsibilities

  • Managing all incoming calls, emails, and physical mail
  • Educating potential clients by phone and email
  • Scheduling and confirming consultations
  • Following up with potential and existing clients
  • Calendar management
  • Managing client information and organizing files
  • Keeping track of business income and expenses
  • Updating and checking business social media accounts and the business website (on occasion)
  • Prior experience working in the legal field is not required.

Qualifications

  • Likes being busy but stays calm under pressure
  • Enjoys talking on the phone
  • Sales experience, retail preferred (however, we do not contact people who did not contact us first)
  • An awesome juggler of tasks and can change gears quickly
  • Maryland Notary Public (will be required to obtain right away)
  • Technologically savvy- We are an Apple-based office, so you will need to know how to navigate a Mac computer without needing the assistance of others. We use a lot of technology, so it is essential that you can use and learn technology quickly.

You are welcome to apply here but this is how you can immediately stand out from the crowd:

Prepare a cover letter with no more than TWO paragraphs and a closing sentence. In the first paragraph describe your sales and office experience and how technologically savvy you are (especially with Apple products). In the second paragraph, explain your ties to Frederick, and where you see yourself in 5 years. As a closing sentence, please write, “I have read the instructions contained in the job posting and have followed the instructions.”

Email your resume and cover letter in PDF format to admin at lenaclarklegal dot com. The subject line of the email should be your last name (all caps), followed by the position you are applying for in lower case, followed by one word that you would use to describe yourself in all caps (for example SMITH manager AWESOME).

Compensation
$35,000 - $55,000 yearly
About Law Office of Lena A Clark LLC

Benefits:

  • Paid time off
  • Paid holidays
  • 401(k) with match and profit sharing after 1 year
  • Base salary with a performance-based bonus


All of our full-time staff are fully vaccinated and boosted.

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