Client Engagement Specialist
The Dixon Group/Keller Williams
Denver, CO
Posted ago
The Dixon Group/Keller Williams

Our growing Real Estate team is looking for a high-energy, detail-oriented, part-time Client Engagement Specialist to provide a superior overall client experience utilizing superior customer service, computer skills and professionalism. They should possess exceptional attention to detail and accuracy and be able to work in a fast-paced environment. Real Estate experience is a plus but not required.

This high-energy, detail-oriented, professional will be responsible for performing tasks to efficiently manage the client experience by performing a variety of responsibilities with confidence.

Responsibilities
  • Act as a liaison between past clients and agents
  • Compile and distribute weekly/monthly reports to clients (buyers, sellers and past clients)
  • Be the first point of contact in handling customer inquiries and complaints
  • Utilize proven lead follow-up system
  • Provide concierge level customer service to clients and customers
Qualifications
  • Excellent customer service and interpersonal skills; can empathize and build relationships with a variety of personalities
  • Excellent verbal and written communication skills
  • Proficient in time management
  • Technologically savvy and able to learn new programs quickly and able to troubleshoot common issues; proficiency in Word, Excel, Power Point, Outlook and Internet skills
  • Have excellent attention to detail and high-level accuracy with documents
  • Flexible in daily routine; able to prioritize and manage shifting responsibilities
  • Able to assess, prioritize and act quickly
  • Learning based and solution oriented
  • Open to new ideas and systems
  • Able to stay calm and patient when faced with emotional situatio
  • Continue to maintain the good will and reputation of the entire team
  • Able to make quick and effective decisions, solve problems, as well as maintain confidentiality
  • A true professional, who supports the entire team in achieving their goals
Compensation
$12,000+ plus commission and bonus potential
About The Dixon Group/Keller Williams

The Dixon Group is a very high producing Real Estate Team servicing the entire Denver Metro and Colorado Springs Areas. For more information about our team visit our sites below:

The Dixon Group Social Proof:

Zillow Profile - https://www.zillow.com/profile/Dixon-Group/

Website - https://www.metrodenverliving.com/

Facebook Business Page - https://www.facebook.com/dixonsoldit/

VideoBlogg - http://denverrealestatenewsblog.com/

Team Podcast - https://itunes.apple.com/us/podcast/denver-real-estate-podcast-with-the-dixon-group/id1213997609?mt=2 

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