Client Concierge Inside Sales
The Steamboat Group - Real Estate
Steamboat Springs, CO US
Posted ago
The Steamboat Group - Real Estate

Looking for a great opportunity in Steamboat Springs? Would you like to be part of the top team in Steamboat that gets incredible results for our clients and gives back more to keep Steamboat special? Would a job in real estate with salary, commission, and health insurance be intriguing?

Join Steamboat's fastest-growing, best-reviewed real estate firm. To be specific, this is MUCH more of a service and management role than it is a sales role. It involves leadership, management, a great eye for detail, a strong commitment to systems, a heart for service, and a friendly/personable demeanor on the phone.

We are looking for people with a big reason to succeed through helping others, who want to make a difference to join our team.

Our Client Concierge team masters a few different roles to helps our clients and team succeed.

  • Must be unafraid to talk to anyone (we'll teach you the things to say and the questions to ask)
  • Must be extremely detail-oriented and dedicated to systems
  • Must be willing to have accountability conversations on a regular basis
  • Must love to help other team members be their best. This is a management role
  • Must have a desire for a big life

We're interested in someone who loves making connections and doesn't want the typical audacious night/weekend schedule or real estate that pulls you out of your home. There will be some night and weekend time but you can do it from nearly anywhere.

If you crave being in a dynamic positive workplace with a great culture and you want a big life, then this could be the place for you. 

Note - Hard work will be rewarded. Also, know that we hire on character and we can train skill... so let's talk!

Responsibilities
  • Expand our client base by identifying business opportunities in target regions
  • Put up-to-date information on clients into the database system so agents have the most accurate and current data
  • Gather information from prospective clients and qualify them prior to moving them forward in the sales pipeline so agents can provide an efficient sales process
  • Turn prospective clients into qualified real estate leads by continuously following up via phone calls and email and facilitating communication and adding them to the sales pipeline
  • A problem solver who pinpoints the needs of our clients and offers them solutions to promote a high level of comfort and trust with our client base

  • Oversee the systems and protocol for the customer and client experience
  • Supervise and manage agents to ensure they are delivering quality service throughout the transaction
  • Manage the customer experience by serving as a concierge for potential home buyers and sellers. This involves numerous phone calls, emails, and text messages daily
  • 40-60% of the job entails conversations with potential buyers/sellers AND agents on the team
  • A wicked passion for creating and delivering a system of success will create a great income and satisfying life for you

Qualifications
  • Real estate license or pursuing required
  • High school diploma required, bachelor’s degree preferred
  • Possess a valid U.S. driver’s license and can travel by car
  • Excellent interpersonal and communication skills
  • Technologically proficient and able to learn new programs with ease

  • No real estate experience needed
  • Must fit into our culture
  • Passionate
  • Confident on the phone
  • Patience
  • Fun-loving
  • Hard-working
  • Compassionate
  • Personable
  • Resilient
  • Energetic
  • Intelligent
  • Flexible
  • Ambitious
  • MUST obtain your Colorado real estate license for employment (we'll show you how)

Compensation
$60,000 - $100,000
About The Steamboat Group - Real Estate

The Steamboat Group is in the business of helping people so we are proud of the great service and results we deliver. We're cautious about who we hire, and this allows us to invest more in our client’s and group members' success. This enables our other passions of helping to keep Steamboat special through our charitable efforts and living a great life in Steamboat. We are grateful to have been chosen as Business Philanthropist of the year by the Yampa Valley Community Foundation in 2019. Wendy and Jon lead The Steamboat Group currently 17 strong. They're passionate about delivering the best for our clients and creating opportunities for you. Our culture is based on our commitment to delivering the best in a positive goal-oriented environment. Jon has been named Best of the 'Boat Steamboat Realtor 7 times and The Steamboat Group has been voted Best Firm 3 times. Our group is proud to empower more people to achieve their goals than any other team or agent in Steamboat.

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