Client Care Representative / Inside Sales Agent
Novak Real Estate
Everett, WA
Posted ago
Novak Real Estate

The Inbound Sales Agent draws energy from working with people and works with a sense of urgency. This enthusiastic, self-starting person with a passion for selling is responsible for converting a massive amount of leads into appointments through personalized follow-up. You must absolutely love talking to people and have coachable phone sales skills..

This individual will take ownership of leads and actively systematize the conversion process for maximum effectiveness. They record their productivity and sales metrics and track the results in regular accountability meetings. This person has the organizational and time management skills necessary to handle the constant flow of leads coming in and the subsequent documentation, assignment, and follow-up of those leads.

This individual must be highly trustworthy—in addition to being the first point of contact to the team, they will also have access to sensitive files and information regarding associates, customers, and finances.

The Inbound Sales Agent’s activities directly affect the bottom line, and as such they are deeply committed to the team achieving greater and greater levels of success, as well as to growing their own skills and developing into a leader within the team.


Responsibilities

  • You must LOVE talking on the phone and have exceptional communication skills to be considered for this position- you will be making 300+ calls per day.

These are the standards a well-above-average performer will maintain or exceed:

  • Cultivate relationships to convert inbound and outbound leads to appointments Manage the sales database through the sales cycle 
  • Consult with real estate agents to ensure fiduciary service of the real estate transaction from initial contact through the listing agreement

Essential duties and responsibilities

  • Manage cultivation of inbound sales inquiries to convert leads to appointments
  • Practice and follow scripts to deliver the team value proposition and handle objections
  • Qualify leads to accurately convey motivation, competition, and financial specifics to real estate agents
  • Manage database to ensure processes run smoothly and there is rigorous lead
  • Accurately track and report productivity and sales metrics
  • Understand and internalize evolving real estate trends in local market
  • Understand and adhere to local, state, and federal laws regarding real estate brokerage services
Qualifications
  • Strong written and verbal communication skills
  • Exceptional telephone skills—ability to set and close appointments over the phone and willingness to spend the majority of the workday on the phone
  • Ability to learn and internalize scripts and dialogues
  • Organizational and time management skills
  • Ambitious with proven ability to succeed
  • Team player
  • High school graduate
  • Real estate license or the ability to get one within the first 30 days of the hiring
  • Demonstrable record of sales success against quotas


Compensation
$70,000+ (salary + bonus potential)
About Novak Real Estate

Who are we?

The mission of the Novak Team is to provide the premier customer service experience for each home seller and home buyer we work with. Knowledge we’ve gained through years of working in the local market as well as in business empowers us to provide our clients with the advice they need to make informed decisions. Whether it’s selling a home, searching for a home, or negotiating a contract, each member of the Novak Team is an experienced real estate professional who applies their expert skills to each step of the process to help each client achieve an outstanding result.

Apply Now
Acceptable file formats include .doc, .docx, .pdf, .txt.
By applying, you consent to WizeHire's Privacy Policy.