Client Care Representative needed for Rentwell HUB in Clifton Heights, PA. The candidate must understand that to run effectively and efficiently, a Market Center must tend to its associates’ needs in such a way that they (the associates) are receiving the expected level of service and remain satisfied with the level of service provided by the HUB. The candidate will be involved with clerical, administrative, agent associates, and managerial parties on an ongoing daily basis. As such the candidate must ensure that appropriate communication and accounting systems are accurately maintained and attended to. They may also be tasked with training internal positions as well as assisting the Finance Manager and HUB Executives as needed.
Candidates should exhibit natural leadership ability, strong relationship-building skills, and be a flexible team player. They must have a strong sense of urgency with attention to detail and the ability to work in a fast-paced, deadline driven environment. This individual must be an independent decision maker, self-sufficient, and self-directed in their activities. It will also be important that the candidate use a combination of persuasion/consultation, focused on forming a strong relationship in tandem with regard to problem solving and, when dealing with agent issues, is focused on problem solving and assessment of specific needs for that individual.
Regular Work Activities and Primary Responsibilities:
The ideal candidate will possess a background of a minimum of 1 year in Customer Service and have at least 2 years work experience in a challenging and fast paced environment. Finance functions include double entry bookkeeping, credit card reconciliations, and analyzing financial reports. The right person will be passionate about leading the organization to meet higher growth goals.
Last but not least, this person will be careful with details, thorough in completing tasks, be able to work
independently and meet deadlines, perform well under pressure and possess a "can-do," no excuses
attitude. This person is resourceful, they are a team player, and they love learning! If you meet the above
qualifications and consider yourself someone who can problem solve quickly remaining solution oriented
instead of problem oriented then this position is for you!
Rentwell leases, manages, and maintains properties in order to provide the best service to owners and residents alike. Their aim is to give customers and clients a piece of mind! If this sounds appealing to you, apply today!