Client Care Phone Agent
Hudson Ford
Hudson, WI US
Posted ago
Hudson Ford

Automotive Business Development Center (Client Care Representative)

Hudson Ford is located in beautiful Hudson Wisconsin just minutes from St. Paul/Minneapolis.
The BDC/Internet Representative is a vital position within our dealership. This department is a highly effective client care department that handles all internet leads, emails and inbound Sales phone calls for customers purchasing a New or Pre-Owned vehicle. Our Representatives typically make between 70-100 Calls per day. You are the first point of contact for our dealership and a critical area of our success! Your job is to respond to Calls and Inbound leads on new and used vehicles and set appointments for them to come into the dealership.

There is a monthly Bonus Program included!

We Offer:

  • Competitive Pay plan
  • Monthly Bonus
  • Paid vacation
  • Medical and Dental
  • Matching 401k
  • Closed Sundays

Compensation $15 to $22 Per Hour after Bonuses


  • Helping the Client Care Team meet all monthly goals
  • Maintain a thorough knowledge of all dealership products and services
  • Ensure all leads are followed up with in a timely manner
  • Set appointments for customers to visit the dealership for test drives
  • Willingness to learn and engage in ongoing training
  • Answer customer inquiries and calls


  • Outstanding communication skills both verbal and written
  • Excellent Phone skills
  • Superior customer service skills
  • Professional appearance and work ethic
  • Positive energy
  • Eager to improve
  • Competitive attitude
  • Previous Customer Service/Phone Experience
  • Team player
  • Organized
  • Self-motivated individual that thrives on goals

$15 - $22 yearly
About Hudson Ford

Hudson Ford is the #1 Selling Ford Dealership in Wisconsin 4 Years in a Row!!

We believe in a work/family balance. Our dealership has very little turnover as our employees enjoy a terrific culture along with excellent pay and benefits.

  • Monthly Bonus paid for hard work and results.
  • Excellent wages.
  • Paid vacation and holidays.
  • Family-friendly.

Come join our growing company. We are dedicated to being the best in every area of our dealership.

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