The Client Care Manager is an individual who is detail oriented, thrives on helping people, is an excellent problem solver, persistent, focused and has vast experience and proven success in prioritizing tasks through systems and organization. People feel happy and cared for when they interact with this person.
This individual is patient and not easily flustered. He/she has a strong sense of urgency, but not at the expense of quality. In addition, he/she demonstrates integrity, shares our team values, has a work ethic that is higher than most, and a history of being a high achiever who craves accountability to results.
The Client Care Manager must be comfortable being uncomfortable as part of a team who is always looking to grow, while at the same time enjoy having a schedule and checking things off the list daily. He/she is solutions oriented. He/she will manage the entire listing-to-contract-to-close process efficiently and effectively.
This person is responsible for providing exceptional service to sellers from the time their home goes on the market until it goes under contract.
This individual must be a people pleaser who thrives on making others happy. The perfect candidate for this role may be a licensed Realtor that has realized they prefer the behind the scenes or support side of real estate more than the selling aspect.
The Tricoli Team at Keller Williams, is ranked in the top 1% for production in our area and growing at a fast pace. Our philosophy is to help people by being direct, honest and educational, and to empower our clients to make informed decisions on what's best for their family's needs. Our business is unique because we go above the norm to deliver a high level of service through integrity, market knowledge, and communication.