We are seeking a motivated Client Care Manager to assist a growing Real Estate Team in Port Coquitlam, BC! As a Client Care Manager you will be speaking with visitors to our website to assist them in the home buying/selling process. You will use your exceptional phone skills and relationship building ability to set appointments for some of the best real estate agents in the business. A Client Care Manager is passionate about achievement, draws energy from working with people and works with a sense of urgency. This enthusiastic, self-starting person with a passion for selling is responsible for converting a massive amount of leads into appointments through personalized follow-up.
This individual will take ownership of leads, and actively systematize the conversion process for maximum effectiveness. They record their productivity and sales metrics and track the results in regular accountability meetings. This person has the drive and tenacity to achieve or exceed productivity, appointment setting, and revenue targets while responding efficiently to customer inquiries and the subsequent documentation, assignment, and follow up of those leads. This person also has the organizational and time management skills necessary to handle the constant flow of leads coming in and the subsequent documentation, assignment, and follow up of those leads.
This individual must be highly trustworthy—in addition to being the first point of contact to the team, they will also have access to sensitive files and information regarding associates, customers, and finances.