Client Care Manager / Inside Sales job - Port Coquitlam, BC

The Prince Team - Port Coquitlam, BC

Posted ago

We are seeking a motivated Client Care Manager to assist a growing Real Estate Team in Port Coquitlam, BC! As a Client Care Manager you will be speaking with visitors to our website to assist them in the home buying/selling process. You will use your exceptional phone skills and relationship building ability to set appointments for some of the best real estate agents in the business. A Client Care Manager is passionate about achievement, draws energy from working with people and works with a sense of urgency. This enthusiastic, self-starting person with a passion for selling is responsible for converting a massive amount of leads into appointments through personalized follow-up. 

This individual will take ownership of leads, and actively systematize the conversion process for maximum effectiveness. They record their productivity and sales metrics and track the results in regular accountability meetings. This person has the drive and tenacity to achieve or exceed productivity, appointment setting, and revenue targets while responding efficiently to customer inquiries and the subsequent documentation, assignment, and follow up of those leads. This person also has the organizational and time management skills necessary to handle the constant flow of leads coming in and the subsequent documentation, assignment, and follow up of those leads. 

This individual must be highly trustworthy—in addition to being the first point of contact to the team, they will also have access to sensitive files and information regarding associates, customers, and finances.

Responsibilities

  • Achieving productivity, appointment setting and revenue targets while responding efficiently to customer inquiries (from our website) and cold calling.
  • Primary duties include outbound calling, e-mail communication, texting, coordination and scheduling of real estate buying and selling opportunities and overall management of sales pipeline through the sales cycle.
  • Accurately qualify potential customers for appointments with field agents.
  • Follow scripts to deliver the team value proposition and handle objections.
  • Qualify leads to accurately convey motivation, competition, and financial specifics to real estate agents.

Qualifications

  • Has excellent organizational, time management, and follow-up skills.
  • Practices, memorizes, and internalizes scripts.
  • Enthusiastic with excellent people skills.
  • Extremely strong phone skills: ability to set and close appointments over the phone.
  • Strong problem solving skills with solution oriented focus
  • Having a current Real Estate License in BC is an asset but not required 

Compensation

$50,000+ per year (base salary $3,000/month plus commission/profit sharing) $100,000+ very possible!

About The Prince Team

The Prince Team is a progressive Real Estate team in Port Coquitlam, BC with a very strong online presence with a focus on client satisfaction, growth and innovation. We do not hire employees, we look for Business Partners to join us. Is that you? 

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