Client Care Manager
The CAZA Group
Reston, VA US
Posted ago
The CAZA Group

Make meaningful connections with people over the phone and grow your earning potential exponentially in a positive work environment.

Are you a detail-oriented person with good verbal communication skills and the ability to consistently follow a system? We are looking for Client Care Managers for our Real Estate team. This is a type of inside sales position but it is not like a typical sales job. We don't use pushy, hard sales tactics. We're seeking people who are empathetic listeners. We want people who really care about helping others and are able to understand people's needs and effectively communicate ways that our team can help meet those needs. Introverts and Extroverts welcome. Client Care Managers spend most of the day making and receiving calls, texts, and emails to set appointments for our real estate agents. They typically makeover 100 calls a day. They also answer questions, offer assistance, and follow up as needed. If you are driven by making meaningful connections with people, and seeing how methodical, consistent effort yields big results over time, this job would be a good fit for you. 

Responsibilities

Work environment: Work from home with Zoom meetings and regular check-ins for support. A great team environment where everyone is encouraged and supported to be their best selves and business is built on integrity and positive work/home life balance. 

Hours: Flexible. 30-40 hours a week. Some daytime meetings are mandatory as are some evening and weekend hours, but otherwise, you can manage your schedule as needed.

Location: Must live in Northern Virginia, DC or MD.

Pay: Base pay plus bonuses. Average $35-$50k. 

Qualifications

  • Real estate knowledge and phone-based job experience a plus (not required). 
  • Computer skills and the ability to learn and master new systems
  • Strong sense of urgency/time sensitivity and excellent organizational and time management skills
  • Mandatory requirements: Team-oriented, learning-based, self-motivated, coachable, committed, and the will to succeed. 
  • Have the ability to build rapport over the phone
  • Likes to learn new things and takes ownership of learning and success
  • High vocabulary/verbal skills

Compensation
$38,000 - $50,000 yearly
About The CAZA Group

Why the CAZA Group?


We are a top #100 Keller Williams Realty Team. We have maintained our unique culture through a very selective hiring process. You will work with achievement-oriented teammates who focus on positive mindset, participate in weekly collaborative training and be in a supportive sales environment. We live a culture that believes in moving people FORWARD:


  • Family 1st
  • Own it
  • Raving fan service
  • Work hard
  • Always be learning
  • Results matter
  • Do the right thing


We currently have several offices, CAZA Reston, CAZA Gainesville, CAZA Clifton, CAZA Global/DC, CAZA Leesburg and CAZA Investor and expanding! 


www.TheCAZAgroup.com 

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