Where you will work: Belt Team office at Keller Williams Realty in McLean, VA
Reports to: COO, Christy Belt Grossman
Who is The Belt Team?
The Belt Team is a family founded real estate team in Northern VA, focused on our own families, each other as Belt Team family and our clients whom we treat like family. We are headquartered in McLean, VA and led by CEO Terry Belt and COO Christy Belt Grossman. The Belt Team is ranked in the Top 300 Teams for Keller Williams Realty (the world’s largest real estate company by agent count, with over 180,000 agents. We like to have fun and we love working as a TEAM.
Mission: “Changing lives for the better”
Real estate is our vocation. Through this vocation, we have the ability to impact lives in a most meaningful, positive way – the lives of our clients, our families, ourselves and every person we come in touch with.
In real estate, we have the awesome blessing of being invited into our clients’ homes at some of the most important times of their lives – when they’re having babies, celebrating a new job, getting married, right-sizing after retirement or losing a spouse. And we advise them about their most important financial asset they have. We take our vocation seriously.
Essential duties and responsibilities:
People Contacts and Interactions – note – most contact is via phone and email
Who are we looking for?
The Client Care Manager is an individual who is detail oriented, thrives on helping people, is smart as a whip at solving problems, and has vast experience and proven success in juggling many priorities through systems and organization. People feel happy and cared for when they interact with this person. This individual is patient and not easily flustered. He/she has a strong sense of urgency, but not at the expense of quality. In addition, he/she demonstrates integrity, shares our team values, has a work ethic that is higher than most, and a history of being a high achiever who craves accountability to results and is very coachable.
The Client Care Manager must be comfortable being uncomfortable as part of a team who is always looking to grow, while at the same time enjoy having a schedule and checking things off the list daily. He/she is super tech savvy and also solutions oriented. He/she will manage the entire listing-to-contract-to-close process efficiently and effectively. This individual must be a people pleaser, live to make others happy, and really like being the behind the scenes person that makes the world go around.
Who are we NOT looking for?
This is not an entry position to being a real estate agent. This is not an entry level job for someone looking to learn real estate. We are looking for someone who is seasoned and has a track record of operations success.
Ciprani Consulting recruits and trains talented individuals within the Real Estate industry. We are not your average recruiting company; our recruiting also comes with a package for training your new hire. Successful companies and individuals often do not have the time to locate or train talented team members. At Ciprani Consulting, we come along side you, bringing years of industry experience working with the best of the best... and handle the heavy lifting for you.