Client Care - Inside Sales Specialist
The Dallas-Fincham Team
McMurray, PA US
Posted ago
The Dallas-Fincham Team

If you’re looking for an opportunity where you are rewarded for your hard work, will make a daily difference in people’s lives, and have fun with an incredible team of people, keep reading!

The Client Care Specialist will serve as an essential part of The Dallas-Fincham Team by helping to maintain, build, and manage our large database of clients, who have helped us to become one of the premier real estate teams in Western PA! This means answering daily calls/inquiries about our properties and services, following up with potential clients, and staying in touch with our current clients to give the best customer service possible.


$11 - $15 hourly + Bonuses (Based on experience and licensing) 

Responsibilities
  • Respond to potential clients by answering calls and inquiries related to: current listings; buyers seeking agents; expireds/FSBOs; just listed/just sold postcards; general questions from our website; for sale signs; marketing materials.
  • Call past clients in order to stay updated on their real estate needs and obtain referrals.
  • Manage our top-notch CRM database system.
  • Coordinate with our agents and office support staff.
  • Conduct 20-30 hours of lead follow-up per week.
  • Practice call scripts for 5 hours per week.
  • Attend training/coaching sessions and conduct role-playing sessions.
Qualifications
  • The willingness to be on the phone multiple hours per day.
  • Superb written and verbal communication skills.
  • Excellent customer service and listening abilities.
  • Strong people skills and a passion for helping others.
  • Computer and technology savvy.
  • Highly organized and detail oriented.
  • Able to meet and exceed goals.
Compensation
$11 - $15 hourly + Bonuses
About The Dallas-Fincham Team

Prior to forming the Team in 2014, award-winning and consistently top-ranking agents Rich Dallas and Sharon Fincham were #1 and #2 in the Peters Township Office. Rather than building competing teams, they combined their talents to create one powerhouse team to now serve the entire region and their clients in the best possible way.

With more than 35 years of combined experience, The Dallas-Fincham Team brings extensive knowledge, professionalism, and passion to BHHS - The Preferred Realty. 

WE ARE . . . #7 out of 7000+ agents in the West Penn Multi-List.

WE ARE . . . #79 out of the 47,000+ agents in the BHHS network worldwide.

WE SELL . . . over 150 homes per year, adding up to over $36 million in sales volume – that is 15x more than the average agent in the Pittsburgh Market.

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