Client Care Coordinator - Team Director
REMAX Success
Potomac, MD US
Posted ago
REMAX Success

This position is with a Top Notch Team at RE/MAX Success

Our Team's mission is to create a first-class buying and selling experience for all our clients and we are seeking a team player with strong administrative skills who is passionate about helping us reach our objectives and supporting the team. The ideal candidate will have real estate experience helping agents from listing to close. There are advancement opportunities for someone who desires to contribute to the growth and refinement of the organization. If this piques your interest, we highly encourage you to apply.

Responsibilities
  • Be in charge of the recruiting, hiring, training, and ongoing leadership of all future administrative hires
  • Create and manage all systems for sellers, buyers, client database management, lead generation tracking, lead follow-up, and office administration
  • Provide concierge-level customer service to vendors and customers to improve customer satisfaction ratings
  • Coordinate communication with agents, customers, and other parties regarding all listing and transaction management
  • Build our brand through website management, social media, marketing material creation and distribution, and events

  • Will work closely with the Team Leader to implement systems for the team.

Qualifications
  • Proficiency in Word, Excel, Power Point, Outlook, and basic web-based applications
  • Possess or currently working toward a real estate license
  • Experience in the real estate industry is preferred
  • Demonstrates strong time management, customer service, organizational, and communication skills
  • Associate’s degree preferred but not required to apply

  • Must be a team player and self-motivated
  • Marketing background is a plus
  • Experience with Canva, Facebook, Instagram & Social Media
  • Positive attitude
  • Learning-based
  • Strong computer skills and not afraid of technology
  • GSuite: email, calendar, Google Drive
  • Openness to learning new programs
  • Knowledge of Follow-up Boss CRM is a huge plus

Compensation
$40,000 - $55,000 based on experience
About REMAX Success

Mission:

Inspire, support our professionals through full agent development, intuitive technology and support services so our agents can have thriving careers.


Vision:

Empowering agents to thrive in an environment that supports and promotes mastery.


Values:

Always Be Positive

Be Willing To Help Or Share

Honesty Is The Best Policy

Act With Integrity

Commitment In All Things

Be Accountable

Have A Win-Win Attitude

Family


Beliefs:

Open To Learning

Continuously Improving

Willingness To Take Action

Willingness To Commit

Endure The Good and The Bad

Keep A Positive Mindset

Commit To Mastery To Be The Best You Can Be


We offer agents the ability to build a team with the systems we have in place or for the solo agents to utilize our support team, technology and full development. At RE/MAX Success we are in it together!

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