Must complete full assessment and include cover letter in application HERE: https://goo.gl/2md61Q
We are looking for a driven, high-spirited Client Care Manager for our company. You will be responsible for overseeing all the steps and elements of the client experience throughout the real estate transaction. Your work will be a critical factor for the smooth operation of our team and the attainment of its goals, as well as for the long-term growth of the company and its relationships.
The ideal candidate for this role would be working in a fast-paced environment to support the owner in managing the client experience and would be able to take on a wide variety of challenges and provide creative solutions.
The right candidate is looking for an opportunity and open to growth.
- Communicate effectively and efficiently with all parties
- Create timelines, calendar reminders/notes, and scheduled phone calls to all parties
- Assists Listing Specialists in processing contracts
- Hold the agents of the team accountable for documents missing from file
- Manage and direct the experience for clients during and after the home buying process
- Directing an admin support team and delegating tasks
- Running and improving processes and systems
- Building customer relationships
- Highly organized and flexible with the ability to prioritize multiple projects and meet deadlines, often with frequent interruptions and changing circumstances, in a high‐volume, fast‐paced work environment
- Demonstrable ability to manage multiple priorities, adhere to deadlines, and has high attention to follow through on projects and assignments
- The ability to simplify a complex thing and bring it all back to one ultimate goal - a closed home sale and a happy client
- Incredible follow up
- Tech savvy
- Strong problem solving skills
- Maintains composure in high pressure situations
- Systems and process oriented and focus on improvement
$40,000 - $50,000 + Bonus
About Dan Ellison Real Estate Group - Keller Williams
The Dan Ellison Group - Keller Williams, one of the fastest growing real estate teams in Greater Sacramento, has an unmatched opportunity for driven individuals seeking a career in the Real Estate Industry. Our team consistently tracks as one of the top teams in the area.