Client Care Coordinator / Inside Sales / Real Estate
Cy-Fair Real Estate
Cypress, TX
Posted ago
Cy-Fair Real Estate

We are seeking a motivated Client Care Coordinator to assist our growing Real Estate Team! We just opened our brand new office in Cypress and are expanding our team. You will be a constant point of contact for our ever growing list of clients. 

Starting base salary is $24,000 PLUS bonuses every other month to create a potential for $60,000 a year!

We are a technology-driven real estate company with an aggressive internet lead generation system. Whether you are new to Real Estate or have years of part time experience and are looking to move full time into the industry, our aggressive lead generation systems, cutting-edge technologies, energetic team, and relaxing office environment are just some of the tools we provide to help YOU succeed! 

What kind of a person are you? 

We are looking for someone who is:

  • An ambitious, outgoing individual seeking a rewarding full-time Client Care Coordinator position.
  • A self-starter who wants to build a career... and not just get a job.
  • A team player who thrives working with a tight-knit company where their activities directly affect the bottom line.
  • An enthusiastic personality who enjoys working with people.
  • Outgoing and willing to participate in team building activities.
  • Excited and eager to change the industry for the better and come to work every day ready to go.
  • Resourceful, decisive and self-accountable for the customer experience.
  • A technology lover - you're addicted to email and your smartphone.
Responsibilities
  • Accurately qualify potential customers for appointments with field agents
  • Communicate with all inbound leads
  • CRM database management
  • Ensure lead status is correct and updated accordingly
  • Engage with leads who are recently active on our website
  • Engage with leads who have not been reached out to based on our tagging system 
  • Coordinate closing gifts and home closing anniversary gifts
  • Schedule 30 day, 90 day and 120 day client customer service follow up calls to assist with any home improvement provider recommendations and to ask for referrals
  • Ask for 5* Reviews on Google, Facebook, Zillow, etc
Qualifications
  • Has excellent organizational, time management and follow-up skills
  • Is dynamic, articulate and well-spoken
  • Wants more for themselves than just a weekly salary
  • Enthusiastic with excellent people skills
  • Independent and self-motivated
  • Decisive and proactive 
  • Ability to communicate effectively (oral and written)
  • Extremely strong phone skills: ability to set and close appointments over the phone
  • Ability to use or quickly learn real estate specific CRM and marketing/lead technologies
  • Strong problem solving skills with solution oriented focus
  • Highest level of integrity and respect for others
  • Active Texas real estate license preferred but not mandatory
Compensation
$24,000 base annual salary + bonuses
About Cy-Fair Real Estate

Cy-Fair Real Estate, a Cypress, TX real estate brokerage, was created in 2011 when founder Jim Mulholland’s 15 years of technology background merged with his passion for entrepreneurship and his love for real estate. Structuring his company around his love for technology, information and analytics, Jim and his Cy-Fair Real Estate team have helped hundreds of people find their dream home in the Cypress and greater Houston metro area.


Cy-Fair Real Estate is a hybrid between a traditional real estate brokerage and a real estate team. We are team oriented in regards to everybody helps everybody, leads are generated daily for all agents to share, and support is given throughout every transaction. However, agents own their own deals, their names are on the For Sale sign and on contracts.

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