Client Care Coordinator
Beach Please, 30A
Remote
Posted ago
Beach Please, 30A

We’re searching for a diligent real estate administrative assistant to assist our dynamic and growing team. You’ll be responsible for managing our database, notifying clients of approaching deadlines, calendar management, marketing coordination, and providing concierge-level customer service to our luxury real estate clientele. In addition, you’ll work with other team members to market our brand and arrange company events in the community. Applicants should be extremely thorough, thrive in a fast-paced environment, possess great interpersonal skills, and have basic knowledge of paperwork processes and database management. If this sounds like you, please apply today!

Responsibilities
  • Keep track of all transaction documents in the client database and complete the necessary paperwork
  • Schedule necessary appointments with all parties, including open houses and the final walkthrough
  • Notify transaction participants when a deadline is approaching
  • Deliver concierge-level customer service to sellers, buyers, and lenders, to improve customer satisfaction ratings
  • Supervise production of all online marketing materials as well as brochures and flyers for events to professionally represent the real estate team
  • Arrange for open houses and other community events to locally spread brand awareness

Coordinate Real Estate Showings

  • communicate with the listing agent to confirm availability and access
  • prepare buyer showing packets with pertinent home information
  • provide buyer feedback to seller's agent after showings

Social Media Management

  • Create/schedule daily posts across social media platforms
  • Engage/monitor customer comments on pages and groups
  • Post videos and optimize for SEO

Administrative

  • Direct Mail Coordination
  • Create and send the weekly newsletter
  • Create weekly blog posts
  • Manage Daily/Weekly/Monthly tasks in CRM
  • Source and send customer gifts and surprises throughout the year
  • New Lead Follow up
  • Track and measure social media growth

Qualifications
  • Excellent written and verbal communication skills
  • Previous experience in the real estate industry
  • Must have high school diploma or GED

  • Must be proficient with G-Suite, Canva, Facebook, Instagram, Youtube
  • Experience with Follow Up Boss, Easy Agent Pro, or MLS a BONUS

Compensation
$15 hourly
About Beach Please, 30A

We are a dynamic, fast-paced, fun team of two real estate agents in a luxury beach market. We are looking for someone to help us take our business to the next level.

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