Client Care Coordinator
Bryan Realty Group
Memphis, TN US
Posted ago
Bryan Realty Group

We’re searching for a diligent real estate administrative assistant. The person selected for this role will act as a Client Care Coordinator working through very detailed processes and steps of a real estate transaction. You’ll be responsible for managing all paperwork in a timely manner, notifying clients of approaching deadlines, ensuring each deal goes through the proper legal channels, scheduling appointments and walkthroughs, and providing superb customer service. In addition, you’ll work with other staff members to market our brand and arrange company events for our customers, employees, and vendors. Applicants should be extremely thorough, possess great interpersonal skills, and have basic knowledge of paperwork processes and database management. If this sounds like you, apply today!

Responsibilities
  • Respond to customer needs with urgency and attentiveness
  • Complete paperwork for all real estate transactions in a timely manner to ensure a deal is closed as quickly as possible
  • Notify transaction participants when a deadline is approaching
  • Arrange for open houses and other community events to locally spread brand awareness
  • Schedule necessary appointments with all parties, including open houses and the final walkthrough
  • Produce all marketing materials including brochures, flyers, online marketing, social media posts, etc. to continuously build our brand
Qualifications
  • Possesses a basic understanding of Microsoft Word, Excel, PowerPoint, and customer database systems
  • Candidates are required to have a high school diploma or GED
  • Communicates well, both verbally and written
Compensation
$17 - $18 hourly
About Bryan Realty Group

We understand the enormous financial and emotional impact of buying or selling a home and embrace the challenge of making this complex adventure as easy as possible for you. Locally owned and operated by native Memphians Michael and April Bryan, our team knows the local market intimately—Memphis is where we live, work and play! When you work with Bryan Realty you get productive, professional and caring agents that are looking out for your best interests—no corporate red tape, no “one size fits all” approach.

We recognize that this process is far more intricate than simply making it to the closing table. You are on a journey that includes a monumental life transition, not simply a transaction. We measure our success based upon your level of satisfaction with the relationship we strive to build with you as strategic partners along the path toward home ownership. We value and your trust in Bryan Realty, especially at such an important and exciting time for you.

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