Client Care Coordinator
The Elderlaw Firm
Greensboro, NC US
Posted ago
The Elderlaw Firm

Are you a social worker, senior living advisor, geriatric care manager, licensed practical nurse, or have similar experience working with seniors with dementia?  

Do you enjoy helping seniors and their families navigate better outcomes along their elder care journey? 

Would you enjoy an opportunity to connect with your clients in a meaningful way, without the long and unpredictable hours of many health care positions? 

Then, we should definitely speak! 

The Elderlaw Firm, located in Greensboro, NC, is seeking a Care Coordinator. This person will help clients and their families make plans for the type of care they'll need, where they could get it, and how to get it in the best possible way.  
 
The successful person at this job will be friendly, encouraging, and solutions-oriented, and make other people comfortable even in troubling times. You would build relationships with your clients and with other professionals in the senior care community.  

You'll need to be organized, flexible, and dedicated to ongoing improvement in your role and how you do it. This is a new position, and your enthusiasm for new challenges and welcoming new clients and referral sources will be key. If you're not already familiar with how Medicaid for long term care works in North Carolina, you will have an opportunity to learn that and help families obtain key government assistance when appropriate. 

At The Elderlaw Firm, we strive to be the best team of estate planning and elder law professionals in the area by providing peace of mind to our clients and their families throughout life.  

We are a small firm, with a great work environment and a team committed to making a difference in the lives of our clients, each other, and our community. We are committed to building a rock star team and firm culture by supporting team members to achieve their personal and professional goals through a client-centered experience. 

Responsibilities

  • Meet with clients, get to know their situation and monitor any changes 
  • Develop a plan to assist the client’s care needs 
  • Coordinate care needs with facilities for clients 
  • Provide exceptional support to busy attorneys 
  • Track and enter all time worked daily 
  • Actively participate in team meetings to improve the efficiency and quality of the Firm’s processes 
  • Look ahead and notice potential issues or breakdowns before they become real

Qualifications

  • 2-4 years of experience in geriatrics or other approved fields of work. The ideal candidate will have work experience in hospice, nursing home, senior care management, or nursing. 
  • Bachelor’s Degree in health care, related social work, human services, or another related field
  • You are comfortable using computers, reading online calendars, sending and receiving email, and using Microsoft Office, Client Management Software
  • Skills and experience are required, but leadership, personality, character, and integrity are significant considerations


We Are Also Looking For

  • Exceptional attention to detail
  • Enjoy talking with people and are naturally curious
  • Love to work in a team-driven environment
  • Excellent verbal communication skills
  • Follow through abilities in order to work on multiple client files at once
  • Budget and time conscious with the ability to meet deadlines and track all time worked daily
  • Ability to work in a fast pace environment
  • Ability to work with all personalities and experience levels
  • GREAT attitude, a self–starter who takes initiative and is willing to learn
  • Honesty, integrity, ability to own work, produce quality work, and accept feedback
  • Unafraid of technology and learning new systems

Compensation
$25 hourly
About The Elderlaw Firm

For nearly 20 years, The Elderlaw Firm has protected countless families and their hard-earned money from life's events including incapacity and death. 

 

We pride ourselves on building strong relationships with our clients where we map out an estate planning strategy.

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