Client Care Coordinator
The Galanis Group, LLC
Arlington, VA US
Posted ago
The Galanis Group, LLC

We are hiring for a Client Care Coordinator/Administrative Assistant for a top producing agent in the DC/VA area. We are looking for someone who genuinely desires to help others, takes pride in their quality of work, and also has the ability to multi-task and solve problems. The right candidate will jump at the opportunity to build, implement, and manage multiple systems with minimal supervision. Deep commitment to completing tasks the right way with a high degree of quality, attention to detail, and consistent communication is a must. We will train the selected candidate to be THE best of the best. Somebody who proves to be talented will have tons of potential for huge opportunities. If you’re ready to take the next step in your career, apply below! NOTE: THIS WILL BE A 30-HOUR PER WEEK, NO BENEFITS OFFERED AT THIS TIME.

  • Perform administrative tasks such as participating in daily meetings, reviewing schedules, preparing agendas, speaking with customers, answering phones, taking minutes, etc
  • Support agents, clients, and other parties with documentation, and regularly follow up on listing and transaction management
  • Oversee all aspects of the agents’ business administration duties so agents can focus on listing and showing properties, negotiating contracts, and lead generation
  • Promote our brand through social media, marketing material creation and distribution, and events
  • Handle the purchasing of any office equipment, marketing materials, cards for important dates, and any other business related supplies and materials
  • Build, edit and circulate monthly reports to keep the entire team informed of company results and provide details on any challenges or issues
  • Create and manage all systems for sellers, buyers, client database management, lead generation tracking, lead follow-up, and office administration
  • Demonstrate exceptional customer service as the point person for complaints or questions, and resolve issues quickly to improve customer retention and referral rates

  • This position will primarily be in-office in Arlington but may offer some work from home as needed
  • We are looking for a strong right hand to the Team Leader. Must be willing to anticipate needs, respond quickly and provide incredible customer service

  • Real estate license preferred
  • Able to learn new software programs quickly and troubleshoot common issues
  • Some weekend and evening hours are required
  • Experience in the real estate industry is a plus
  • Excellent customer service, time management, organization, and communication skills
$18 - $20 hourly
About The Galanis Group, LLC

The Galanis Group, LLC assists its real estate clients with finding the right candidates for key roles on their successful real estate teams. We are always looking for people who are hungry, humble, and smart and who share the same values as our clients. We believe it's not just about the skills someone possesses but also that they are a good cultural fit with the team.

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