Executive Assistant
The O'Neil Group
Minneapolis, MN US
Posted ago
The O'Neil Group

Executive Assistant to The O’Neil Group is a motivated self-starter with excellence in:

  • Anticipating and meeting the needs of clients during their real estate transaction
  • Communicating diligently with clients, vendors, and real estate agents
  • Processing a large volume of real estate documents with speed and accuracy
  • Overseeing deadlines and paperwork for all real estate transactions
  • Maintaining accurate records of clients and transactions

This person has a track record of growth and enjoys completing checklists in a speedy manner with a high degree of quality, attention to detail, and consistent, empathetic communication with our clients and the team. We are seeking an experienced, natural, customer service-oriented individual to join a fun, energetic team that values kindness, openness, and personal growth. The Executive Assistant is responsible for implementing and managing multiple systems that provide red-carpet service to our clients from “O’Hello” to close and beyond! Prior experience in real estate is required, although need not be licensed.

Responsibilities

Client Concierge

  • Build strong rapport with our current and past clients and keep them well-informed throughout their real estate process and after closing
  • Anticipate and quickly attend to clients’ needs so that they feel they have 100% of our attention
  • Maintain accurate information in all systems, including but not limited to: Client database (KW Command), Transaction Database, Vendor Database

Transaction Management

  • Communicate quickly and diligently with agents and vendors to ensure the highest level of service to clients from initial contact through contract to close 
  • Carefully review and process all contracts
  • Oversee all deadlines and communicate between parties with regard to documentation and status changes, including but not limited to: listing preparation, inspection period, appraisal process, mortgage approval (including written statement), and title work
  • Accurately filing all client information
  • Work with Operations Manager to constantly improve team systems

Other Responsibilities

  • Keep Operations Manager informed regarding any problems, complaints, or issues that need to be handled
  • Attend all O’Neil Group Meetings
  • Other duties as assigned
Qualifications

Minimum Qualifications

  • Excellent written and verbal communication skills 
  • Experience in a face-paced office environment
  • Experience in the real estate industry
  • Excellent computer skills required
  • Clean driving record required
  • High school graduate

Physical Demands

  • Regularly sitting for long periods of time in an office environment
  • Occasionally driving for short periods of time in all weather conditions
  • Occasionally opening doors, climbing stairs, carrying signs and materials, walking through homes
  • May be required to move or lift boxes or equipment up to 50 lbs.

Core Competencies

  • Dedicated to doing the right thing
  • Service-oriented attitude
  • Calm under pressure
  • Easily builds rapport with people
  • Detail-oriented, punctual, and able to manage several projects at once
  • Proactive, resourceful, and able to work independently
  • Thrives in a team environment and when collaborating with others
  • Strong drive to work toward individual goals
  • Track record of success in previous positions
Compensation
$35,000 - $45,000, Depending on Experience
About The O'Neil Group

Founded by Kelly O’Neil, active in the real estate industry for over 14 years, the O’Neil Group is a growth-minded company that partners with our community to provide an authentic and fun experience in home ownership. We are a supportive, collaborate, socially conscious community of professionals, not a real estate machine. These values lead us to embrace empathy, humor, resourcefulness, accountability, and a passion for something greater than ourselves. Over the years, Kelly O’Neil and her team have collectively sold over 284 units totaling $67.4 million in value. Year-to-date, the O’Neil Group ranks in the top 3% of agents at KW Integrity Lakes – a 300-member brokerage with the top market share in Minneapolis!

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