Client Care Coordinator / Administrative
Kime Realty
Canton, MI
Posted ago
Kime Realty

Wanted - Energetic, organized administrative assistant seeking long-term employment in a fast-growth, team-oriented atmosphere. 

If you have the gift of hospitality, thoroughly enjoy interacting with others and have an amiable, outgoing, pleasant demeanor, we look forward to hearing from you. We are searching for a person who genuinely desires to help others, takes pride in their quality of work and the ability to multi-task and solve problems. This critical position requires someone who can be interrupted frequently, maintain an exceptional attitude, joyfully serve others & shares our belief that people come first.

Applicant should have a positive can-do attitude and be proficient in all Microsoft Applications, be excellent on the telephone and have an overall highly-recognizable, people-pleasing demeanor. This job offers bonuses, earned vacation time and no weekends or nights. Applicant should be an organizational guru with a passion for the paperless office lifestyle. This person must be a virtual task master, a doer, a checklist maestro.

If this sounds like you, email your resume to Info@KimeRealty.com. IMPORTANT; please provide a cover letter explaining why you are a valid candidate for this position.

Responsibilities

  • Coordinate marketing events and client activities 
  • Oversee all listing files and listing marketing (Brochures, flyers, online marketing, etc.)
  • Act as a liaison between clients and agents 
  • Participate in company-provided training sessions
  • Compile and distribute weekly/monthly reports to clients (buyers and sellers)
  • Manage contract to close process
  • Create and maintain an operations manual that documents all systems and standards
  • Provide concierge level customer service to clients and customers 
  • Work with the title company as a secondary liaison on any necessary information/documentation to help get the property to a successful closing 
  • Continue to take day to day office tasks away from agent, organizing workflow and reducing inefficiencies 


Qualifications

  • Technologically savvy and able to learn new programs quickly and able to troubleshoot common issues; proficiency in Word, Excel, Power Point, Outlook and Internet skills
  • Have excellent attention to detail and high-level accuracy with documents
  • Concerned with doing things the right way the first time
  • Flexible in daily routine; ability to prioritize and manage shifting responsibilities
  • Ability to assess, prioritize and act quickly
  • Learning based and solution oriented
  • Deadline driven and extremely organized
  • Open to new ideas and systems
  • Able to stay calm and patient when faced with emotional situations
  • Excellent customer service and interpersonal skills; can empathize and build relationships with a variety of personalities
  • Continue to maintain the good will and reputation of the entire team
  • Able to make quick and effective decisions, solve problems, as well as maintain confidentiality
  • Excellent verbal and written communication skills
  • Proficient in time management
  • A true professional, who supports the entire team in achieving their goals


Compensation
$25,000 -$30,000 per year
About Kime Realty

Our Core Values:

WE HUSTLE and WORK HARD: We are hungry for achievement and it shows in everything we do. While other agents wonder how to get their next sale, we fight for it through hard work, perseverance and focused effort. 

WE ARE A FAMILY: We treat each other with respect and have each other’s backs. We are a unit. We help each other and give advice. We treat our clients like family. We are supportive and accepting.

WE HAVE A POSITIVE ATTITUDE: We don’t let the little things get us down. We get back up on our feet and move forward.

WE CREATE RAVING FANS: We give the skin off our backs for our clients. We are 100% committed until the end.

WE HAVE A GROWTH MINDSET: We better ourselves with technology and implementation of new systems. In the pursuit of world class client experience and adding more value to our clients than our competitors, we continuously strive to become the best at what we do.

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