Client Care Concierge
Bustos Real Estate (KW Utah Keller Williams)
Sandy, UT US
Posted ago
Bustos Real Estate (KW Utah Keller Williams)

As a Client Care Concierge, you will be responsible for building and nurturing existing and new relationships by providing a high touch concierge experience. We view this role as essential to our business.

We are looking for an energetic, kind, charming, motivated person who displays a high level of emotional intelligence. You can take ownership of the relationship-building process. You are the client’s go-to person to make them feel like they have a relationship for life with Bustos Real Estate.

Responsibilities

  • Provide a world-class experience by personally attending to our client’s needs & making sure you are intimately knowledgeable about all aspects of their life
  • Provide feedback to stakeholders regarding the client experience, serving as the voice of the customer
  • Complete outbound phone calls to our clients to keep them up to date about upcoming activities and programs
  • Meaningfully contribute to the development of all material, processes, and systems needed to enhance the customer experience
  • Keep the relationship between the organization and its clients strong through consistent, purposeful, & meaningful contact

Qualifications

  • Loves to build relationships
  • Enjoys talking to people
  • Phenomenal phone skills
  • Detail-oriented
  • Charming
  • Warm personality
  • Servant-minded
  • Caring
  • Thoughtful
  • High sense of urgency
  • Excellent follow-up skills
  • Concierge mindset
  • Fluent with MS Office
  • Loves to learn
  • High sense of accountability and job ownership

Compensation
$45,000 - $50,000
About Bustos Real Estate (KW Utah Keller Williams)

Core Values:


  • Setting Higher Standards
  • Grit
  • Fail Forward

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