Client Associate -PRN
Homeward Bound of WNC
Asheville, NC US
Posted ago
Homeward Bound of WNC

Client Associate - On-call / PRN

Homeward Bound of WNC has multiple locations where PRN (on-call) staff are needed.

PRN staff will work on an on-call basis at Homeward Bound’s AHOPE Day Center, the Woodfin Apartments, and/or the Temporary Warming Center during the winter months. Homeward Bound is looking for individuals that have passion for the work and compassion for all people experiencing homelessness in our community, no exceptions.

This is a part-time, on-call position with a lot of flexibility to make your own schedule and learn more about services available for those experiencing homelessness.


Homeward Bound of WNC PRN Client Associate:

Homeward Bound of WNC AHOPE Day Center is the front door to our agency and to the community’s homeless services system. AHOPE provides basic services (showers, mail, phone, storage) and staff that work to build relationships that lead people out of homelessness and into permanent housing. PRN staff work with other AHOPE staff to provide basic services to clients experiencing homelessness.

Possible PRN Shifts: Mon. Tues., Thurs., Fri. 7:30 am – 3:30 pm; Wed. 7:30 am – 12:30 pm

  • Ensure that client interaction are person-centered
  • Exercise patience, understanding, and concern for each client’s well-being, safety, development, and enjoyment of life
  • Make referrals to supportive services in our community as appropriate and support clients in navigating this process

PRN staff are responsible for controlling access to The Woodfin for residents and guests.

Three shifts, 7 days a week: 7am – 3pm; 3pm – 11pm; 11pm – 7am

  • You will primarily act as the face of Homeward Bound at The Woodfin.
  • Ensuring only residents enter the building, and reporting necessary information to case managers are the main functions of the Resident Safety Advisor.
  • The ability to be empathetic and to speak comfortably with individuals from all walks of life is an important part of the position.
  • Working knowledge of computers and software such as Microsoft Office and Box, as well as the ability to operate and monitor surveillance software.


  • Compassion for all people who utilize Homeward Bound's programming.
  • Ability to treat each individual with respect and dignity.
  • Basic computer skills preferred.

$17.30 hourly
About Homeward Bound of WNC

Homeward Bound is the leading nonprofit organization in Buncombe County focused on ending homelessness using the best practice Housing First model. We work collaboratively with community partners and have a proven track record of stabilizing individuals and families. Since 2006, Homeward Bound has moved more than 2,236 men, women, and children off the streets, out of cars, camps, and shelters, and into permanent housing – 89% have not returned to homelessness.

Our values:

  • We believe in the absolute value and worth of every single human being.
  • We believe that housing is a basic human right, integral to self-worth and dignity.
  • We believe that homelessness is a solvable problem.

Mission: To prevent and end homelessness in our community through permanent housing and support.

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