Claims Manager / Property / Casualty Insurance
Rural Mutual
Madison, WI
Posted ago
Rural Mutual

Madison/Western Wisconsin

Hire, train and supervise the activities of assigned claims adjusters in Western Wisconsin. Location of position is flexible.

  • Hire, train, supervise, and educate field claims adjusters in multi-line claims (knowledge of, and background in, property and casualty preferred).
  • Assign claims and manage claim inventories for each adjuster.
  • Maintain diaries in order to assure that proper investigations are completed and file documentation meets company Best Practices.
  • Review reserves for adequacy, timeliness of updates, and reinsurance involvement.
  • Monitor assignment of claims to independent attorneys by adjusters, when appropriate.
  • Coordinate the company response to catastrophic weather events (CAT) when such events occur in the Manager’s assigned territory.
  • Support other areas of the State with staff when a CAT event occurs outside of the Manager’s territory.
  • Work cooperatively and collaboratively with other field managers and claims management in order manage adjuster inventories and territories.
  • Perform annual employee evaluations.
  • Support and implement strategies that help achieve corporate goals.
  • Other duties as assigned.
  • Bachelor’s degree in risk management and insurance, business administration or related degree or equivalent work experience.
  • Previous supervision/management of multi-line field adjusters preferred OR minimum of five years multi-line claims adjusting experience.
  • Knowledge of estimating programs (e.g., Xactimate, Audatex, etc.) 4. Ability to perform in a self-motivated environment.
  • Ability to take recorded statements, understand physical inquiries, investigation and negotiation.
  • Participation in multi-line claims field audit to ensure quality claims handling and compliance with company guidelines.
  • Excellent verbal and written communication skills.
  • Strong decision-making and prioritization skills.
  • Demonstrated exceptional leadership skills.
  • Demonstrated exceptional analytical, problem solving and decision-making skills.
  • CPCU designation preferred.
  • Complete benefit package including health, dental, life and LTD insurance, 401(k) and a bonus plan.
$75,000 - $90,000/yr based on experience
About Rural Mutual

Rural Mutual has been recognized by the Ward Group as one of the top 50 property and casualty insurance companies in the country for the ninth consecutive year and is rated “A” with a positive outlook by AM Best.

We have also been named one of Madison Magazine’s “Best Places To Work” for 3 consecutive years.

Rural Mutual places significant value in providing our policyholders best in class services, and provides a competitive compensation package for our employees.

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