Claims Administrator
Farm Bureau Mutual Insurance of Idaho
Pocatello, ID US
Posted ago
Farm Bureau Mutual Insurance of Idaho

This position is focused on identifying user needs, completing requirements, and testing for development. Complete necessary updates to Guidewire ClaimCenter.  


  • Setup and maintain information and resources for outside vendors.
  • Create claims for unverified policies and add coverages when needed. Setup new users into ClaimCenter as needed.
  • Develop policy coverage in ClaimCenter when necessary.
  • Assist in implementing new ClaimCenter programs.
  • Assist Training and Development department with training as needed.
  • ClaimCenter liaison for field and Home Office personnel.
  • Attend daily stand up, iteration planning, iteration review, iteration retro, and PI Planning.
  • Help in identifying and writing stories and requirements for user stories and defects.
  • Assist in production support.
  • Train Product Owner in use of the ClaimCenter system.
  • Perform other responsibilities as assigned.


  • Accountability - Ability to accept responsibility and account for his/her actions. 
  • Accuracy – Ability to perform work accurately and thoroughly.
  • Analytical Skills - Ability to use thinking and reasoning to solve a problem. 
  • Communication - Ability to communicate effectively with others using the spoken word and also writing in a clear and concise manner. 
  • Detail Oriented - Ability to pay attention to the minute details of a project or task. 
  • Honesty / Integrity - Ability to be truthful and be seen as credible in the workplace. 
  • Organized - Possessing the trait of being organized or following a systematic method of performing a task. 
  • Responsible – Ability to be held accountable or answerable for one’s conduct.
  • Professionalism - Avoid business or personal activities that present a conflict of interest. Display conduct favorable to oneself, the department, and the company. 


Education: High School Graduate or GED – Some colleges preferred.
Preferred experience: Four years of comparable experience pertinent to insurance claims. 

Computer Skills: Proficient in Microsoft Office Suite. 

Other Requirements: Participate in industry courses such as AIC and/or CPCU. 

$15 Hourly
About Farm Bureau Mutual Insurance of Idaho

Our employees are rewarded with a competitive salary, a benefit program that recognizes the diverse needs of our employees, and the security of a well-established company. Some of our employee benefits include:

  • Health
  • Dental
  • Life
  • Long Term Disability
  • Vacation
  • Sick Leave
  • Holidays
  • Parental Leave
  • Purchased Vacation
  • Flexible Schedules
  • Industry Specific (insurance)
  • Attendance Bonus Incentive
  • Employee Profit-Sharing Plan
  • Section 125 Cafeteria Plan (Tax-Free Spending Account)
  • Loans/Savings and Investments available through Farm Bureau Finance Company
  • Cancer, Accident, and Short-Term Disability insurance plans are also available

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