Chief Operating Officer
HR Realty Group
Manhattan, NY US
Posted ago
HR Realty Group

We are searching for our next Chief Operations Officer (COO) to help our team grow! Do you enjoy setting goals and chasing after them? Are you a leader in all areas of your life? Were you a coach or the captain of some fashion whether it was in High School or your career? If you’ve answered yes to these questions, we want to speak with you.

This is a full-time position for an energetic, enthusiastic, outgoing individual. The ideal candidate will have a proven track record of success and skills as a leader with a background in residential Real Estate, but this is not required. They have risen to the top positions in every area of their business, career, and personal life. They are dynamic, influential, and highly impressive. They are assertive, passionate, people-oriented individuals who operate with purpose. They have strong communication skills and naturally connect with others. They are relational, are natural leaders, embrace succeeding through others, and enjoy the challenges of building a team. They love building and organizing business and marvel at the opportunity to create systems and hold the team accountable for hitting their goals and metrics. They love training, they love recruiting, they love operations and they love growing.

Responsibilities

Recruiting: ​ 
Recruit top sales talent to meet the team’s quarterly and yearly quotas, and ensure clients receive exceptional service. – (interview, select, hire, onboard, coach into productivity)

  • Lead Generation/Recruiting of Real Estate Agents
  • Lead Generation/Recruiting of Operations Professionals the support the Sales Agents

Associate Career Development & Leadership: ​ 
Oversee the onboarding & ongoing training for existing sales associates (new and experienced) in key areas of business.

  • Set yearly, quarterly, monthly, weekly, and daily goals. Hold all Agents accountable for their goals
  • One-on-one accountability meetings weekly with Agents
  • Lead daily sales standup meetings, script practice, and lead generation sessions
  • Consult, train, mentor & coach Agents in real estate sales & revenue generation strategies
  • Assess & analyze business needs and make recommendations on training plans and programs to enhance knowledge and skills
  • Evaluate & implement processes/systems to support greater levels of sustained sales and growth

Operations: 

  • The COO builds, implements, and manages all systems for transaction coordination, internal communication, client communication, financial management, information management, central database management, and marketing
  • Assists as needed in documenting the systems of other departments, including customer service, buyer, seller, lead generation, tracking, and expansion systems. These will all be documented via an Operations Manual and by video
  • Oversees all financial systems, including maintaining the books, paying the bills, handling payroll, ensuring the collection of commissions, maintaining the budget, and generating financial reports
  • Oversees all contracts through closing and manages all aspects of the operations and sales portion of the closing process
  • Creates and maintains an operations manual that documents all systems and standards in writing and in video
  • Coordinates the purchase, installation, and maintenance of all office equipment
  • Is responsible for hiring, training, consulting, and holding accountable all additional administrative department members
  • Is responsible for hiring, training, consulting, and holding accountable all additional sales agents
  • Is responsible for overseeing all company marketing processes and procedures
  • Maintains all accountability for sales quotas and mentors to help hit monthly, quarterly and annual goals
  • Responsible for all sales tracking and all ROI tracking for lead systems
  • Responsible for all training on all systems and making sure each person is knowledgeable and using our lead plans
  • Responsible for building and maintaining all action plans
  • Responsible for all of the listing process and managing who does what to get it closed
  • Responsible for training on inspection negotiations on listings
  • Responsible for training on inspection negotiations with buyers
  • Responsible for all onboarding of agents and holding them accountable to their 30-60-90s
  • Responsible for creation and implementation of all accountability/onboarding materials (manuals, 30-60-90’s and 1st 100 days)

Management Responsibilities:

  • All administrative department members
  • All sales agents from a systems and accountability standpoint

Sales KPI’s “Key Performance Indicators”:

  • Drive Sales - Ensure all sales goals are being met through weekly meetings, accountability, and operations. Establish individual & team performance targets
  • Lead management - Check daily activity, and set follow up tasks
  • Collaborate with CEO, Operations & Inside Sales Team to ensure standards and expectations are being met
  • Recruit 2 Agents a quarter to the team and hold them accountable for hitting metrics

Qualifications

  • RECRUITING
  • TRAINING people to their highest potential
  • Proven track record in sales, ready to take your next step in leadership. (Real Estate preferred but not required).  
  • Extraordinary people skills
  • Leadership, management, team-building skills
  • Goal setting, planning, accountability skills
  • Problem-solving skills
  • Proactive, positive attitude
  • Career development and training skills
  • Top-producing sales success track record in recent past
  • Computer/technology experience preferred
  • Track record of success in past jobs/tasks

Compensation
$100,000 + bonus structure
About HR Realty Group

HR Realty Group is a real estate group that ALWAYS puts people first with their unique consultative approach to Real Estate. They care deeply to provide a high-level experience for their clients.

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