Call Coordinator
Keller Williams Realty
Eastvale, CA US
Posted ago
Keller Williams Realty

The Call Coordinator will be responsible for the appearance of the Market Center common areas. They will ensure the office is neat and prepared for business. The Call Coordinator will need to have a relationship-based attitude as a result of the associate being the customer with an understanding that the agent associates will seek them because the associate likes the individual and is swayed by enthusiasm.

The Call Coordinator acts as the Director of First Impressions for the Market Center. They will greet everyone with a smile and warmth as they enter the office. They will be as helpful as possible without neglecting the phones.

The Call Coordinator will assist in the management of the office by providing support and feedback to the rest of the office leadership staff on all matters affecting the productivity and operation of the Market Center.

Both  Part-Time & Full-Time positions are available

Responsibilities

  • Welcome agents, vendors, and clients with positivity
  • Answer the phone correctly
  • Properly route phone calls
  • Greet everyone in a positive manner
  • Assist management team, support agents with their questions and business needs
  • Headshots for agents & Bio’s
  • Make sure our photographer is scheduled every month
  • Receive and sort mail and deliveries
  • Maintain appearance of reception area
  • Ensure the Printers are filled with paper daily and every Friday afternoon and Monday Mornings
  • Ensure the Coffee & Creamers are filled in the lunchroom every morning or evening before you leave
  • Assist in event planning; provide support for training classes
  • Internal KW Exclusive Facebook Page Posts - Birthdays, Anniversaries, Awards, Agent Listings
  • Supporting leadership team with onboarding & offboarding of agents to and from the Market Center

Qualifications

  • Positive attitude
  • Great verbal and written communication skills
  • Neat, clean, professional appearance
  • High school graduate
  • Phone skills and experience
  • People skills and experience
  • Computer skills; Social Media Skills;
  • Tech Savvy
  • Responsive
  • Patient
  • Calm under pressure
  • Adaptable

Compensation
$16 - $19 Hourly
About Keller Williams Realty

Our company's mission is to educate clients and provide them with the knowledge they need to make the best real estate decision possible whether buying, selling, and investing. Our real estate team's vision is to be the #1 real estate sales business in all participating markets. Primarily through focusing on the values of God, Family, and Business. Our real estate team will offer the best in-class experience with an emphasis on financial literacy in real estate from start to finish.

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