Call Center Agent
Epiq Insurance Agency
Solon, OH US
Posted ago
Epiq Insurance Agency

Insurance Processor – Call Center

If you like working in a fast-paced, fun environment then we need to talk. Very competitive hourly rate, incentives, plus the ability to rapidly grow. Due to the coronavirus, you will be working from home until further notice. If you have an outgoing personality we need to talk. This is the type of company you can make have a career at. MUST LIVE WITHIN DISTANCE OF ZIP CODE 44139 in case the call center returns to the office after Covid slows down.

Epiq Insurance Agency is currently seeking full-time Insurance Processing Representatives in Solon, Ohio.

Responsibilities:

  • Handle outbound and inbound calls for customers who have expressed interest in receiving a quote for automobile insurance
  • Gather information, identify needs and prepare the insurance quote
  • Transfer the customer to a licensed insurance agent to complete the sale
  • Maintain compliance with company policies and procedures

Requirements:

  • A reliable work environment with limited distractions
  • A strong internet connection while working from home. (Mobile phone hot spots are not sufficient.)
  • The ability to work comfortably in a fast-paced, high-volume call center
  • Previous Collections, Sales, and/or Call Center experience is a plus
  • Professional phone etiquette
  • Solid computer skills
  • The ability to multi-task

Benefits:

  • Health insurance
  • Dental insurance
  • Vision insurance
  • 401K Retirement plan
  • Paid time off (PTO)
  • Flexible schedule
  • Tuition reimbursement
  • Paid Holidays

Hours: Monday through Friday 9:00 am-6:00 pm

Job Type: Full-time

Pay: $15.00 - $25.00 per hour

COVID-19 considerations:

All candidates are currently working from home until further notice. TBD after the virus subsides.

Responsibilities:

  • Inbound and outbound calls experience.
  • Qualify calls and transfer live calls to the Insurance Sales Agents.


Qualifications:

  • Love a challenge
  • Money motivated!
  • Experience working in a very fast-paced environment.

Compensation

  • $15 - 25 hourly

About Epiq Insurance Agency

Epiq is a company that allows you to be yourself and excel financially. From the top-down everyone is down to earth and approachable. Excellent benefits package! Internal opportunities to grow.

Responsibilities

  • After training, you will be taking inbound calls non stop the entire shift.
  • After qualifying the caller you will pass the live call to the Licensed Insurance Agent to close.

Qualifications

  • Experience with incoming and outbound calls.
  • High volume call center experience.
  • Comfortable working in a fun fast-paced environment.

Compensation
$15- $25
About Epiq Insurance Agency

Epiq is a company that allows you to be yourself and excel financially. From the top-down everyone is down to earth and approachable. Excellent benefits package! Internal opportunities to grow.

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