Business Technical Support (BSN)
Neighborhood Nerds, Inc.
Knoxville, TN
Posted ago
Neighborhood Nerds, Inc.

We're looking for Computer, Network, Software support professionals who have experience with Business Technology including but not limited to Windows Server, Windows Workstations, Active Directory, MSO365, Modems, Routers, Security Appliances, Printers, Phones, Etc. You will be working on a team to help support our Business Members. 

Our Business Members include Lawyers, Doctors, Lumber, Dentists, Auto Repair, Investment Advisors, and more. Any experience with these industries is a bonus.

Responsibilities
  • Setup and maintain Servers, Workstations, Printers, Networks, Phones, Etc.
  • Respond quickly to Member Requests
  • Work as a team to deliver the best solution possible to Members
  • Act as support for our Residential Nerds
  • Manage Service Providers to make sure they deliver as promised 
Qualifications
  • Experience with Business Technical Support
  • High energy personality
  • Engaging personality
  • Self Starter
  • Customer focused
  • Team Player
Compensation
$50,000+ at plan
About Neighborhood Nerds, Inc.

Neighborhood Nerds, Inc. was formed in 2012 by Leonard Knight and Mark Armstrong. Leonard had been running a similar concept as Taking IT Home. Neighborhood Nerds has a simple goal of providing CARE to our Members. We believe customer service and customer care have all but disappeared in the world and we’re on a mission to correct that oversight. We will, at the very least, resolve it for our Members.

Neighborhood Nerds is a subsidiary of our larger vision, Gizmo Cares. Today, Neighborhood Nerds is retail Member Centers with teams of Nerds working to serve their local Members by resolving requests as quickly as possible. Our Nerds work to discover opportunities to serve their Members; Plan solutions for the Member’s needs; Review those solutions with the Members for budget, schedule, complexity, etc.; Implement the solution; Educate the Member about the solution; Maintain the solution for the Member.

We want to help you save TIME and have PEACE OF MIND.

Apply Now
Acceptable file formats include .doc, .docx, .pdf, .txt.
By applying, you consent to WizeHire's Privacy Policy.