Business Tech Guru
Prizm Document & Technology Solutions
Rochester, NY US
Posted ago
Prizm Document & Technology Solutions

Prizm is looking for an experienced IT support technician to join our team in a leadership position. The job will be responsible for working with clients and co-workers to deliver best-in-class technical services to small and medium businesses. This is a fast-paced job with many concurrent responsibilities.


  • Developing & Implementing Technology Roadmaps for Clients
  • Assisting team members with complex IT situations
  • Server & Software Implementation & Troubleshooting
  • Researching Technologies to Supplement Our Current Stack
  • Articulating Complex Technology In Understandable Terms to Clients & Prospects
  • And all other common aspects of IT support.
  • This is primarily a work-from-home position but will require site visits to customers and weekly trips to the main office in Buffalo


  • BS Degree in Computer Information Systems (related field) or higher
  • Minimum 3 years relevant experience
  • Strong Communication and Leadership Skills
  • Extensive Knowledge of Networking, Windows & Azure AD & M365
  • Cybersecurity Training is a plus
  • Desire to Grow and Achieve Personal & Professional Goals

$70,000 + Based on Experience
About Prizm Document & Technology Solutions

Prizm is a leader in delivering enterprise level technology services. Our core offerings include managed IT service, copier/printer sales and service, document management, and BCDR (business continuity/disaster recovery) solutions. Through our technology partners, we deliver a one stop shop approach to take the worry out of businesses technology needs and performance so they can focus on what they do best!

Acceptable file formats include .doc, .docx, .pdf, .txt.
By applying, you consent to WizeHire's  Privacy Policy  and  Terms of Service.