Business Operations Assistant
The Alan Donald Team at Keller Williams Realty
Mount Pleasant, SC US
Posted ago
The Alan Donald Team at Keller Williams Realty

The Business Operations Assistant will deliver admin and logistics support to the CEO, the Operations Manager, and the sales agents. Read the description below to see if you fit these competencies before you apply. This is an entry-level position with excellent advancement opportunities in either administrative, sales, or management.

You are eager to perform beyond expectations and always looking to take on additional responsibilities. You are always seeking to learn something new since you see this is the path to excellence. There’s nothing you are not willing to take on, and you are constantly thinking about what you can do to improve your performance and help your team’s performance.

You are excellent at balancing your pursuit of perfection with your achievement of goals, deadlines, and results, as well as performing and dealing with multiple tasks and competing priorities in a fast-paced environment, all while paying attention to detail and accuracy. You consider yourself a highly organized and effective professional. You work well both independently and as part of a small, interdependent team. You thrive in providing support to team members and helping them perform to their maximum potential. You feel that a "team win" is your own as well since you consider yourself a key component of the team "engine".

Most of your peers consider you to be fun loving, supportive and positive, able to interact with people from diverse backgrounds in a pleasant, respectful, and professional manner, as well as a person who is self-driven and a no-nonsense high achiever. You have always been able to work out any differences of opinion respectfully and by striving to arrive at win-win solutions!

You are excited about learning all the aspects involved in home sales, from marketing and lead generation to working with allied resources, to scheduling showings and open houses, to improving business operations, to supporting the sales team in any way possible to help increase production and create a positive, 5-star real estate experience for all of our clients!


Provide assistance with:

  • General office duties (e.g., organizing filing systems, managing the office calendar and equipment, maintaining client packets and marketing materials, ordering office supplies)
  • Administrative support to the CEO, Operations Manager, listing and buyer agents
  • Maintaining internal databases, CRMs, reporting and tracking systems
  • Developing and producing advertising and marketing materials (direct mail, digital)
  • Managing and marketing listings and scheduling buyer showings
  • Coordinating allied resources such as stagers and photographers for new listings
  • Business/systems management, analysis and planning
  • Scheduling, preparing for and recording team meetings
  • Organizing and conducting special projects and events
  • Running office errands as needed


This position is key for our team’s ability to grow and there is room for advancement along the administrative, sales and management streams within our team.

Qualifications, Skills and Competencies

  • High school diploma or G.E.D. required; college degree preferred but not essential
  • 1+ year of experience (including internships) in an office environment with responsibilities relating to business administration, marketing, office/project management, property development/management and/or real estate)
  • Strong skills in organization, attention to detail, communication (written, verbal, listening), time management and interpersonal relations
  • Very competent and comfortable with computers, technology, social media, blogs, word processing/spreadsheet software, desktop publishing, CRMs and website management
  • Marketing education and/or experience highly regarded, including social media advertising and tracking (e.g., Google Analytics, Instagram, Facebook, Pinterest, LinkedIn)
  • Experience handling confidential information and adhering to strict deadlines
  • Customer service/hospitality or other experience with people interaction and multitasking under pressure is a plus
  • Must be a "team promoter", able to understand different personalities in order to provide relevant and competent support, to allow them to reach their peak performance
  • A SC real estate license is desirable but not essential, as is competency in Spanish.

$12 - $14.50 hourly
About The Alan Donald Team at Keller Williams Realty

The Alan Donald Team at Keller Williams Realty in Mount Pleasant, SC is a top producing, small, efficient, and personable residential real estate team.

We are a relationship-focused operation; the majority (75%) of our business comes from referrals from past clients and people who know us. As such, client satisfaction is our #1 priority. Our motto is “Professional Service, Local Expertise and Advanced Technology”.

We are GROWING and rank consistently in the top 5% in the Charleston MLS. Our goal is to rank in the top 1% in the Charleston MLS within the next two years.

To achieve this effect, we need to attract and retain top talent who have the potential, drive, motivation, and work ethic to become key team players and grow with us long-term. 

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