Branch Administrative Assistant
CrossCountry Mortgage
Denver, CO US
Posted ago
CrossCountry Mortgage

The Branch Administrative Assistant is responsible for providing administrative support to the Loan Officer and other members of the team. They will be responsible for handling various operational functions to ensure the team is operating in an efficient manner including marketing and event initiatives, email and calendar management, and various other office-related duties. The Branch Administrative Assistant will also be responsible for managing the Loan Officers calendar, assisting the Loan Officer with day-to-day tasks, confirming appointments for the Loan Officer, and assisting with database management. The Branch Administrative Assistant provides a high level of service and support to both internal and external customers by bringing a positive and upbeat attitude to the office.


  • Maintain the Loan Officer's calendar, schedule and confirm appointments, and may arrange meetings and conferences for the team
  • Manages inbound and outbound mail for the team
  • Answer phone call inquiries, research and resolve problems requiring knowledge of team policies and procedures manage Loan officers emails
  • Send out thank you cards and manage the birthday program
  • Assist with event management and set up


  • 1+ years of experience in an office setting
  • Proficiency in Microsoft Office
  • Excellent customer service, written and verbal communication skills
  • Ability to work well under pressure and adjust to varying workload
  • Must be independent and organized
  • Must be high-energy and have a positive attitude
  • Self-starter who takes initiative
  • Willingness to jump in and help wherever needed, wears multiple hats

$40,000 - $50,000
About CrossCountry Mortgage

CrossCountry Mortgage is more than a mortgage! When we started in 2003, our President and CEO Ronald J. Leonhardt, Jr., had the vision to become a nationwide full-service lender that could provide more to customers — meeting their needs, being there every step of the way, and making homeownership dreams possible and affordable. We’re continuing to expand our nationwide footprint, and we’re not stopping any time soon! 

Come join a smart company that will help you grow both personally and professionally. With the best leadership team in the industry, competitive pay/benefits, CrossCountry offers the full package.

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