Are you looking for an opportunity to manage, grow and take ownership level responsibility of the operations of an entire product line? Do you have experience building your own team and motivating them to drive results? Does the thought of having responsibility for the long-term success of a business line excite you? Do you enjoy helping customers and ensuring they have a positive experience with our organization? Would you like to be part of a culture that values and appreciates its employees? If you answered yes to all of these questions, then you’re exactly the type of person we’re looking for to fill our *Bookkeeping Operations and Customer Service Lead position!
Who We Are
We are an online company dedicated to helping people reach their full entrepreneurial potential by removing roadblocks. This product line uses software and technology to handle the bookkeeping function so that our customers can focus on other aspects of their business. We are looking for somebody to handle the operational side of the product line in addition to managing a team of sales and onboarding specialists, bookkeepers, and customer service representatives.
We are looking for a team member that can analyze issues and recommend process and product improvements to grow the company. We will also rely on you to build and oversee remote onboarding, bookkeeping and customer service teams and motivate them to consistently meet goals while providing exemplary customer support. If you thrive in an environment that requires you to think quickly on your feet and take initiative in all aspects of your work, we want you to apply now!
What You'll Do
Most importantly, ensure that the business is running smoothly and every customer is completely taken care of. Join our growing organization!
What You'll Need
Swyft Filings is an online service for business formations and compliance. More importantly, we’re a company that has helped budding entrepreneurial mindsets start over 150,000 new businesses (and counting). We take a complex process and automate it to make it easier for small businesses and individuals to launch their business dreams without having to go it alone or find, hire, and pay high-priced and uncertain legal fees.
In the last five years, we’ve grown from a lawyer and two online entrepreneurial mindsets into a team 65 strong – and you can bet we’re not done yet. We’re self-funded, profitable, and proud to be a leader in our industry. Our mission is to break down barriers so anyone can follow their dreams and create something special for themselves and their communities.