Bellhop
Woodcliff Hotel & Spa
Rochester, NY US
Posted ago
Woodcliff Hotel & Spa

Do you love helping people? We’re looking for a reliable, enthusiastic Bell Attendant to become our newest team member and help our guests have a great stay with us. You’ll meet and greet guests when they arrive and leave, bring luggage to guest rooms, support the front desk staff, and assist guests as needed to ensure that when they leave, they’re already looking forward to their next stay. Applicants should be hard-working, dependable, and display a commitment to guest satisfaction. If this sounds like you, apply today!

Responsibilities
  • Support the front desk staff and bell captain with check-in and responding to guest requests
  • Keep the bell desk neat and tidy at all times
  • Attend to guests when they arrive and leave the hotel
  • Perform other hotel services as assigned and respond to guest requests as necessary, such as delivering mail and food to guest’s rooms, taking laundry service, making sure public areas are clean, and checking the guest’s luggage for storage
  • Assist with guest luggage and carry items to their room on bell carts in a safe and professional manner
Qualifications
  • Excellent communication skills and customer service skills
  • Must possess a high school diploma or equivalent GED
  • Flexible work schedule with availability to work on weekends and holidays
  • Must be able to stand for long periods and lift over 25 pounds
  • At least 1 year of previous experience in hospitality as a bell attendant, concierge, or similar customer service position
Compensation
$15 hourly + tips
About Woodcliff Hotel & Spa

Stunning views, well-appointed rooms, and a host of bespoke experiences are waiting for you at Woodcliff Hotel & Spa, a Rochester landmark with a history as rich as its future. Here, guests can indulge in an all-inclusive getaway, featuring our award-winning Horizons Modern Kitchen + Wine Bar, the Spa at Woodcliff, The Links at Woodcliff USGA-rated 9-hole golf course, and over 70 acres of hiking trails in our backyard. Recently named the top event venue in Rochester, Woodcliff offers over 14,000 square feet of event space, including our detached Event Center, for extraordinary weddings and unforgettable corporate events.


Of course, Woodcliff is a beautiful property, but without our associates, that's all it would be. It's our associates that have made us an industry-leading hotel, year after year, over three decades. If you share our passion for hospitality that shatters standards, we'd love to hear from you.

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