Hotel Porter
Hilton Charlotte University Place
Charlotte, NC US
Posted ago
Hilton Charlotte University Place
Do you love helping people? We’re looking for a reliable, enthusiastic bell attendant to become our newest team member and help our guests have a great stay with us. You’ll meet and greet guests when they arrive and leave, bring luggage to guest rooms, support the front desk staff, and assist guests as needed to ensure that when they leave, they’re already looking forward to their next stay. Applicants should be hard-working, dependable, and display a commitment to guest satisfaction. If this sounds like you, apply today!
Responsibilities
  • Ensure no guest is left unattended by supporting the front desk staff with check-in and service requests
  • Carry luggage for guests from their vehicle up to their room in a safe and professional way
  • Perform other hotel services as assigned and respond to guest requests as necessary, such as delivering mail and food to guest’s rooms, taking laundry service, making sure public areas are clean, and checking the guest’s luggage for storage
  • Attend to guests when they arrive and leave the hotel
  • Maintain the cleanliness and organization of the bell desk
Qualifications
  • Applicants must have excellent communication and customer service skills
  • Candidates must have a high school diploma or equivalent certification such as a GED
  • At least 1 year of previous experience in hospitality as a bell attendant, concierge, or similar customer service position
  • Must be able to lift over 25 pounds and stand for long periods
  • Flexible work schedule with availability to work on weekends and holidays

  • Drivers license

About Hilton Charlotte University Place

Our lakeside hotel is off I-85, a half-mile from The University of North Carolina at Charlotte and steps from The Shoppes at University Place. PNC Music Pavilion and the Charlotte Motor Speedway are 10 minutes away. Features include a seasonal outdoor pool, patio seating with fire pits, a café serving Starbucks coffee, an on-site restaurant/bar, 20,000 square feet of meeting/event space, a 24-hour fitness center, and walking trails.

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