Hotel Banquet Manager
Holiday Inn, Saratoga Springs,
Saratoga Springs, NY US
Posted ago
Holiday Inn, Saratoga Springs,
Our thriving hotel is looking for a dedicated banquet manager who is passionate about giving our customers an amazing banquet event experience. You will guarantee that each guest receives world-class service by working directly with them to book banquet space and present options that match their needs and budgets. We also require someone with exceptional leadership abilities to supervise the banquet crew and maintain the best quality of hotel services. Our ideal candidate is a self-starter with 3+ years of hospitality experience, preferably in management, and a strong commitment to client satisfaction. If this describes you, please apply as soon as possible!
Responsibilities
  • Communicate with customers to go through banquet event choices that fit their budget and go over any modifications, questions, or concerns to guarantee a great product is delivered
  • Coordinate the daily operations of the banquet area and ensure you are providing an exceptional level of service by purchasing supplies, managing event space set-up, and setting proper staffing levels for events
  • Develop policies, procedures, quality standards, and cost-saving measures within the department to continuously improve the customer-focused banquet area
  • Record the outcomes of each event to evaluate and improve future events and procedures
  • Send banquet event orders to on-site staff members so they are informed of necessary duties and assignments
Qualifications
  • Strong computer skills, especially MS Office (Word, Excel, and Powerpoint) are needed
  • Excellent communication skills for working with clients and other team members
  • Must have a strong focus on putting the guest first with exceptional customer service experience
  • High school diploma, GED, or equivalent experience. Higher education degree in hospitality or hospitality management is a plus
  • At least 3 years in a supervisory role in hospitality or food service
Compensation
$18 - $20 per hour
About Holiday Inn, Saratoga Springs,

Come work for a wonderful company. Located on Broadway in beautiful Saratoga Springs NY. Minutes away from the legendary Saratoga Race Course and the Saratoga Performing Arts Center and within walking distance of downtown. Hard work and dedication are not only recognized but rewarded at this wonderful facility.

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