Banquet Captain
Hilton College Station
College Station, TX US
Posted ago
Hilton College Station

The Hilton College Station is currently hiring a Banquet Captain.

SUMMARY: Responsible for supervising the banquet staff and acting as the lead server to ensure quality guest service at all hotel banquet functions.

Responsibilities

ESSENTIAL DUTIES AND RESPONSIBILITIES include the following:

  • Directs the set-up of banquet tables and areas for banquet functions.
  • Reviews all function sheets for last-minute changes.
  • Ensures that all guest requests are promptly addressed.
  • Conducts pre-function meeting with staff to ensure the proper service and requirements of banquet functions with direction from the Banquet Manager.
  • With direction for the Banquet Manager, assigns stations to servers, assigns side work functions, and ensures that all duties are completed before each server signs out.
  • Coordinates and supervises all banquet activities to ensure that each course is served in accordance to the banquet event order.
  • Completes final billing and presents to the customer contact for payment.
  • Ensures that all payments are processed by the Front Desk. Provides prompt, professional, and courteous service during banquet meal functions.
  • Functions as the lead server for banquet events.
  • Performs tableside or buffet food service as required.
  • Maintains a clean and orderly workstation.
  • Informs supervisor of guest comments/complaints. Assists banquet associates when needed.
  • Assists in the set-up and breakdown of banquet functions when business demands are high.
  • Cleans tables of all glasses, silver, china, etc. during and after banquet functions.
  • Greets guests and continually monitors to ensure quality guest satisfaction.
  • Must wear the required uniform.
  • Must maintain a neat, clean, and well-groomed appearance

Qualifications

  • Prior banquet and or event supervisory experience.

About Hilton College Station

Our hotel and conference spaces are less than two miles from Texas A&M University and the Northgate district. We're within 10 minutes of Kyle Field and the George H.W. Bush Presidential Library, with free shuttle service around College Station.

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