Banquet Captain
Crowne Plaza Baton Rouge
Baton Rouge, LA US
Posted ago
Crowne Plaza Baton Rouge

Our successful hotel is seeking a dedicated banquet captain who is eager to provide our guests with an unforgettable event experience. We require someone with exceptional leadership abilities to manage banquet staff and ensure that our hotel services are of the highest quality. Our ideal candidate is a self-starter with 3+ years of hospitality experience, preferably in a management role, and an unwavering commitment to client satisfaction. If this describes you, please apply as soon as possible!

Responsibilities
  • Communicate all event orders to on-site banquet staff members, so they are aware of their roles and obligations
  • Coordinate the daily operations of the banquet area and ensure you are providing an exceptional level of service by purchasing supplies, managing event space set-up, and setting proper staffing levels for events
  • Assess and document the outcome of each event to propel future improvement upon all processes
Qualifications
  • This role requires a strong emphasis on putting the guest first and providing exceptional customer service
  • At least 3 years in a supervisory role in hospitality or food service
  • High school diploma or equivalent, associate degree in hospitality management preferred
  • Display excellent communication skills with clients and coworkers
  • Proficient in computer skills, especially MS Office (Word, Excel, and Powerpoint)
Compensation
$16 hourly
About Crowne Plaza Baton Rouge

The Crowne Plaza in Baton Rouge is the premier conference and event center in the surrounding market. We routinely provide quality service to all manners of guests and groups. With 300 rooms and 32,000 square feet of event space, we are the place for a high-volume on-site hotelier experience.


We routinely outperform competitors in a saturated market through superior quality and consistency for large gatherings. Award-winning banquet services, food service, and guest amenities including a 5000 square foot gym, newly renovated outdoor pool, and patio space.


We believe in a guest first, operations second aspect of doing business. One of the principal reasons we have outperformed competitors is due to our collective customer service bearing. We go above and beyond what is expected to ensure positive engagement and guest experience.

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